Ideas & Issues

http://autismfriendlyspaces.org As I have mentioned in the past, I was part of a special organization called Autism Friendly Spaces.  This organization specialized in helping certain organizations cater to people who are on the Autistic Spectrum.  The tools at their disposal include task managers, rooms designated for quiet time, toys to help those who need something …

The Insider’s Look: How Autism Friendly Spaces May have Influence in Usability Testing Read More »

When we think about usability and user centered design we’re typically thinking about the first time user, or the ease of use and enjoyment for a current user with a digital interface. Simplicity, not complexity is usually the goal as Don Norman would say. Though Don Norman would argue on his website that the concept …

Expert Systems – When complexity is necessary Read More »

Using MagicBand at Disney World, exactly portrays how the future will look like in a few years from now. The only thing you need to have while visiting Disney World, is the wristband. It is a simple, rubber wristbands (which can be customized- get your name added on it) offered in shades of grey, blue, …

Disney’s MagicBand: The future of seamless User Experience Read More »

Recent developments such as Google’s Accelerated Mobile Pages, Facebook’s Instant Articles, and Apple’s Universal Links are creating opportunities for these web giants to move content access from the publisher’s domain into a singular location under their control.  This is ostensibly done in the name of improving user experience, but has interesting implications in terms of …

Google AMP: What Price UX? Read More »

Usability testing, fundamentally, seeks to understand the ease with which a user can find what he or she is looking for in a particular environment. The retail industry has always had a unique interest in understanding the usability of its environments as customer confusion and frustration can quickly translate to lost sales. While a variety of tools have been available …

Retail’s Getting Details: New Data Collection Tools Offer Retailers Insights into the Usability of Their Brick-And-Mortar Stores Read More »

In today’s digital age, a lot of the focus in the field of User Experience (UX) is on human computer interaction; how users interface with digital tools such as websites, apps, devices, etc. However, UX is not limited to the digital side, and often times the physical environment needs to be considered as well. In …

As Without, So Within: UX in Library Design Read More »

The field of UX is the amalgamation of usability and empathy. We design according to user needs and wants. This is the understood goal, which seems noble. We fix the bad and help users have a satisfying experience. But there is another type of bad design. There is a side of user experience that uses …

The Dark Side of UX Read More »

The computers we use today are built using mathematical models, which are created using approximations that allow us to simulate realities. However, a majority of the data in the world today, approximately 80%, is what is called “unstructured data” which means it cannot be processed by computers. This includes text, literature, audio and video. This is …

IBM Watson and Natural Language Processing Read More »

  In this article, I will report about the usability of information systems in virtual space. Specifically, this subject can be summarized by simply asking, “What should be considered in order to test an HMD [head-mounted display]?” because we can’t cover all types of VR media devices and yet there is not clear answer. Only …

Usability evaluation practices for the HMD VR Read More »

At this year’s IA Summit, Joe Sokohl gave a talk titled The Digital Place You Love is Gone, which touched on the loss people feel when a digital space they know well changes. People don’t like change in the digital realm any more than they like it in the “real” world. Such change can make …

Who Moved My Navigation Menu? Considering Users’ Feelings in the Redesign Process Read More »