The Normal Abnormality of UX: An Interview with Pablo-Alejandro Quinones

I recently spoke with Pablo-Alejandro Quinones, who works as a UI Designer at TheLathe (part of Greyhealth Group [ghg]), a “digital design and development company focused on helping healthcare organizations utilize technologies to connect patients, caregivers, and professionals.” We talked about the early days of UX, the importance of communication, and inspiration boards.

On User Research, Analytics, and Usability Testing: An Interview with Taimour Azizuddin

I recently spoke with Taimour Azizuddin, who has a background in Media Studies and works as an independent consultant–doing user research, usability testing, and various media analytics–for early-to-mid-stage startup companies. We talked about the unpredictability of his work day, the need to “speak the language” of co-workers who come from different discipline backgrounds, and the …

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Process is Important: An Interview with Quinn MacRorie

I recently spoke with Quinn MacRorie, a Pratt SI alum and UX Researcher at Constructive, which is “focused on helping nonprofit and educational institutions advance their missions by providing expertise in branding, web design, content, and technology.” We talked about Quinn’s time at General Assembly, her workflow at Constructive, and the challenges of visual design; the interview …

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On Customer Experience and User Experience: A Q&A with Chris Brown

I spoke with Chris Brown, who manages research for the Customer Experience team at Wiley, the company I work for. Our conversation covered Chris’s professional experience and role at Wiley. We talked about the meaning of the term “customer experience” and how it differs from “user experience.” The terms are confusing to many of us: …

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The Dark Side of UX

The field of UX is the amalgamation of usability and empathy. We design according to user needs and wants. This is the understood goal, which seems noble. We fix the bad and help users have a satisfying experience. But there is another type of bad design. There is a side of user experience that uses …

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Designing for Happy Users: A Conversation with Drew Lepp

Drew Lepp is a user experience designer currently working in Washington, D.C. In 2010, she established Drew Lepp Designs which has evolved into an amazing network of developers, designers, illustrators, researchers, publicists, videographers and social media strategists. I am big fan of her style, particularly the thoughtful way she presents project findings and deliverables, and I …

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Don’t Stop Learning: A Conversation with Yuguang Sun

    I recently met Yuguang Sun. Previously worked at Microsoft as a game programmer, Yuguang is currently the product manager/UX designer at “Pickies,” a food ordering service company he co-founded in New Jersey. Closely work with visual designer and programmers, he is in charge of prototyping and oversees the website design.   Education and …

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