One of the key issues facing social media today is the prevalence of antisocial behavior. This makes user experience worse, and in many cases, it is the site’s design that unintentionally encourages this behavior.
What exactly do we mean by antisocial behavior? There are three key points that exemplify this issue:
- Dissuading users from connecting to people different than them
- Shielding users from disparate viewpoints
- Failing to prevent toxic in-groups and the spread of harassment
The problem is that most social media platforms currently operate using these strategies:
- They suggest friends/connections based on who you know.