Usability

Design Critique: LinkedIn Learning (iOS APP)

LinkedIn Learning is an online educational platform offering a wide range of courses across various industries. Tailored for professionals, it provides access to industry expert-led, on-demand content to enhance skills and knowledge. Users can learn at their own pace and advance their careers, making it a valuable resource for lifelong learning and career development. 1. …

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Design Critique: Uber(iPhone iOS App)

Uber is a transportation conglomerate primarily offering ride-hailing services through its mobile application, available on both iOS and Android platforms, as well as web browsers. In this critique, I will assess the ordering process design in the Uber iOS app, applying principles from Don Norman’s “The Design of Everyday Things.”

Design Critique: TickPick (Android App)

TickPick app is a mobile application that offers a convenient and user-friendly interface for users to easily browse and purchase tickets for various events (including sports, concerts, and theatre) as well as sell event tickets directly from their smartphones. The app is available for iOS and Android devices. TickPick’s business model is similar to that …

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Design Critique: Canvas (Website)

Canvas is a popular platform when it comes to students and teachers. It enables users to post/submit assignments, participate in discussions, view course grades and materials, etc. This article will critique the Canvas website using Don Norman’s design and usability principles mentioned in his book: The Design of Everyday Things. 1. Dashboard’s list view doesn’t …

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Via rideshare image

Design Critique: Via Jersey City(Android)

Via Jersey City : Like a ride share, but better! Via Jersey City is a ride-sharing application designed to provide residents and visitors in Jersey City with convenient, affordable, and on-demand transportation solutions. Serving as Jersey City’s on-demand public transportation service, Via offers seamless connectivity to the PATH and various other destinations. With just a …

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Revolutionizing Online Learning: A Usability Testing Case Study of Knowunity

Knowunity, Europe’s largest e-learning platform, recently launched its mobile app in the US. Users can share and exchange resources like notes, study sheets, and test preparation materials while using the platform to communicate with other students across the country. This case study focuses on remote usability testing for Knowunity. The testing revealed that users found …

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Improving usability of counselling services on Pratt Institute’s website – A Case Study

Introduction We studied Pratt Institute’s website interface to improve the user experience of Pratt’s community in accessing resources regarding counselling and mental health & wellbeing. Pratt Institute aims to assist its community, students, staff and faculty, in maintaining a healthy lifestyle by providing counselling and health resources in collaboration with The JED Foundation; a nonprofit …

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UX Research: Smithsonian Institute Traveling Exhibition services (SITES)

About SITES Smithsonian Institute Traveling Exhibition Services or SITES is a service by the Smithsonian Museum that curates and offers Smithsonian-quality exhibits or displays to museums and communities around the US.These exhibits feature artifacts and immersive experiences in fields of science, art and history. The website functions as a primary source of information for hosting …

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