Brilliant Innocence – Mobile Website Testing for the Innocence Project

BY Yisha Su When I chose clients at the beginning of the class, the Innocent Project made me aroused my curiosity and interesting. I never knew there was a non-profit agency doing such a great thing – “The Innocence Project exonerates the wrongly convicted through DNA testing and reforms the criminal justice system to prevent …

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Evaluation Story: Audio Tours at the Jewish Museum

The Jewish Museum launched a mobile-optimized audio tours website in July 2019, hoping that it would be a tool to “illuminate works of art from the Museum’s collection, highlight a range of perspectives, and provide an engaging experience for visitors of all backgrounds.” In order to get an understanding of how users were using the …

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Evaluation Story: Testing Engagement for the Innocence Project

In fall 2019, as part of our final project for Usability Theory and Practice, I and three others carried out user testing for the Innocence Project, a nonprofit which seeks to free wrongly convicted criminals through DNA testing and advance criminal justice reform. Our evaluation used in-person user testing, resulting in a detailed report and …

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Evaluation Story: Pratt Digital Asset Management System

In the Fall of 2019, five usability researchers worked with administrative staff in the Communications and Marketing department at Pratt Institute as staff prepared to roll out a digital asset management system to the broader Pratt community. Our clients were David Frisco, Director of Creative Services, Erica Dagley Galea, Project Manager, and a small team …

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Evaluation Story: Pratt Institute Library website

This usability test evaluated the Pratt Library website to assess the design overhaul that occurred last semester.    Our client was Nicholas Dease, a librarian at Pratt Library, as well as the head of technology and website design and implementation.  Particular emphasis was put on attributes that were requested by the client (attributes described below).  …

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