Case Study: Improving the National Gallery of Art’s Website for First-Time Visitors

/ / Projects

The National Gallery of Art draws nearly four million visitors a year to its stretch of the National Mall in Washington, D.C. Most of those visitors are not art experts. They’re tourists, families, curious travellers passing through the capital, people who might visit once, who have a few hours, and who would really just want […]

Case Study: Improving the National Gallery of Art’s Website for First-Time Visitors Read More »

Redesigning Path to Make Career Transitions Feel Guided

/ / Projects

Users understood the promise of personalization — but struggled to understand how Path was guiding them toward their goals. Through moderated usability testing and a redesign focused on onboarding, roadmap clarity, coaching trust and navigation, we reimagined Path as a more structured and confidence-building career journey. Basecamp A platform designed to guide career transitions often

Redesigning Path to Make Career Transitions Feel Guided Read More »

Improving Usability Across Onboarding, Roadmap and Career Support in Path

/ / Projects

OVERVIEW A career-transition platform with strong vision but friction in execution. Path is a career-transition platform built to support individuals pursuing roles in software engineering, computer engineering, and related technology fields. It provides structured guidance, personalized learning roadmaps, coaching support, and job-search resources for aspiring tech professionals from students and self-taught learners to professionals switching

Improving Usability Across Onboarding, Roadmap and Career Support in Path Read More »

Improving Clarity, Trust, and Navigation Across the Path App

/ / Projects

Overview A platform built to guide career transitions Path is a platform designed to support users’ journeys from different stages of their career transition to tech roles. It promises a personalized roadmap, structured activities, and access to career coaching, all tailored to the user’s background, goals, and job search stage. Since the product is still

Improving Clarity, Trust, and Navigation Across the Path App Read More »

From Confusion to Clarity: Reimagining OnePratt’s Homepage

/ / Projects

Made for OnePratt: A centralized digital portal created for students, staff, and faculty members of Pratt Institute to access various academic and administrative resources. Teammates: Avani Chandorkar, Christina Lu, Anisha Vonna, Julie Vo (me) My role: Research Planning, Moderated Usability Testing, UX Design Duration: 6 weeks Context about OnePratt ℹ️️ OnePratt is Pratt Institute’s central

From Confusion to Clarity: Reimagining OnePratt’s Homepage Read More »

Transforming OnePratt into a connected digital ecosystem

/ / Tools & Techniques

OnePratt is Pratt Institute’s centralized digital portal for academic, administrative, and campus resources. Over six weeks, our team conducted usability testing with students and staff to understand how users navigate the platform and complete key workflows. What began as an information architecture evaluation evolved into a deeper exploration of search, discoverability, and task completion, leading to recommendations that transform OnePratt from a collection of disconnected tools into a more connected and user-centered ecosystem.

Transforming OnePratt into a connected digital ecosystem Read More »

Wikipedia Android App: Accessibility Audit Case Study

/ / News

Background Wikipedia is one of the world’s most widely used knowledge resources, yet its Android app contains significant barriers for users with disabilities. A team from INFO-606-02 Digital Accessibility partnered with Wikimedia to conduct a structured accessibility audit of the app’s reading and search experience, evaluating it against WCAG 2.1/2.2 standards and Google’s Material Design

Wikipedia Android App: Accessibility Audit Case Study Read More »

Editing While Invisible: An Accessibility Audit of the Wikipedia iOS App

/ / News

The Problem Wikipedia runs on volunteer contribution. Millions of people worldwide read, edit, and discuss its content, but according to Wikimedia’s own Product and Technology Advisory Council, only around 12% of successful edits are made on mobile devices, despite 60% of Wikipedia’s traffic coming from mobile. As new audiences arrive primarily through phones, that gap

Editing While Invisible: An Accessibility Audit of the Wikipedia iOS App Read More »

Wikipedia Android App: Accessibility Audit 

/ / Projects

Wikipedia has always represented something unique – a living, collaborative encyclopedia built by ordinary people, freely available to anyone on the internet. But when we began looking closely at the Wikipedia Android app, we started asking a harder question: freely available to whom, exactly? Team: Ammara Fatima, Robert Rivera, Yash Wake, Yu Ting Chiang, Carlos

Wikipedia Android App: Accessibility Audit  Read More »