UX and Usability for Reference & Public Services

How could the methods, values, and attitudes of UX and usability research be applied in thinking about library public services—experiences which may or may not involve interacting with a digital interface? Many point out that librarians already test user experience. Assessment of library use, and even experience in particular, is an established feature of reference …

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iAnnotate PDF iPad App (Bad Design)

iAnnotate PDF is an app for taking notes on PDFs. It allows for easy connection to Google Drive and Dropbox and has a myriad of options for adding annotations. Though I use it frequently for taking notes on articles, and it is wonderful to be able to search across all of my notes in a …

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Two Dots iPhone App (Good Design)

Two Dots is a game that involves connecting two or more adjacent dots in order to earn points. But without even getting into the actual playing of Two Dots (which I do a lot of on the subway), the navigation interface presents several features that qualify as good design. As soon as you open the …

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