Remote Moderated Usability Evaluation Study with UserZoom

The Project The Archivist Round Table website’s mission is to serve as an advocacy platform to: Raise awareness to the cultural preservation of materials by making things more accessible to the public. Influence court decisions on behalf of archives. Provide avenues for existing and aspiring archivists to share advice and best practices, and further their …

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Re-launch of ‘Find a Park’ for nycgovparks.org

Back story This study was conducted for the Information Architecture & Interaction Design Course at Pratt Institute during Fall of 2020. The client New York City Department of Parks and Recreation (NYC Parks) New York City Department of Information Technology & Telecommunications (DoITT) NYC Parks manages more than 30,000 acres of land. The DoITT provides …

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Design Critique: American Airlines (Mobile App)

American Airlines is one of the major airlines in the United States. Similar to their web application, their mobile application allows a guest user or AAdvantage member to book a flight, check their flight status, or find an existing trip, along with a series of other less prominent features, like quickly accessing mobile boarding passes, …

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Design critique with Jesse James Garret’s 5 elements: Pratt Institute Libraries

Back Story As a first time user, I was launched to the Pratt Institute Library unwittingly, via a copy and paste link from a course syllabus. With no prior introduction to this website, I thought to put it to the test against Jesse James Garret’s five elements from his book, The Elements of User Experience, …

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