Author name: IAN LU

Delight Users with Kano Model

Introduction It is always significant to make users delightful when engaging with the products, however, it can be extremely challengable either to measure their emotional reactions towards products or to prioritize them. This is where Kano Model comes into play, which is used for measuring¬†desirability of different product features. This post will breifly¬†introduce this method …

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