Author name: Jo Polanco

Design Story: QHS Redesign Project

QUEENS HISTORICAL SOCIETY SITE REDESIGN ABOUT THE PROJECT MAJR Queens was contracted to complete a user-centered redesign of the Queens Historical Society (QHS) website emphasizing an improved user experience and responsive, multi-platform design.  The  4-month project generated several deliverables which supported efforts to understand users, structure content and design the final  prototypes. –Jo Polanco, UX …

Design Story: QHS Redesign Project Read More »

Meet Antoinette Colaizzi, A Champion for the User

As a UX Researcher and Strategist, Antoinette Colaizzi has over 20 years in the field leading design and research efforts for Web-based, mobile, and desktop applications.  She is currently a managing consultant at IBM Watson Health and an IBM Design Thinking practitioner.  We spoke recently about her career journey from systems engineer through the early days of “usability”, …

Meet Antoinette Colaizzi, A Champion for the User Read More »

Design Critique: MTA Subway Time App

MTA’s Subway Time smartphone application provides real-time arrival information for a select number of New York City subway lines. The app utilizes existing countdown clocks to display multiple arrivals for both directions of each line. Despite its limited functionality, Subway Time allows frequent riders to plan their commute. The design issues and proposed improvements highlighted …

Design Critique: MTA Subway Time App Read More »