Design Critique: Crestron TSW-1053 (with custom software)

Perhaps designed to do too much, this wall-mounted interface was customized to control all the audio/visual components, telephony, and lighting for a large conference room.  Attempting all-in-one simplicity, the device instead presents its users hodge-podge complexity. Two of its issues – and some solutions – are explored below. ISSUE: NAVIGATION Because the hardware provides a …

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