Service Safari is an exploration of service from a customer experience perspective. This methodology is commonly used by service designers; however, recently ux designers have been using this methodology to help them in their early research phase.
Accessibility is one of the most fundamental elements in User Experience, and it is proven to develop a curated experience for broader user segments, especially users with disabilities. So what is inclusive design and accessibility? The inclusive design itself is a design methodology that enables and draws on the full range of human diversity. As …
Usability and Accessibility: Inclusive Design to Create an Accessible Design Read More »
Introduction In this design critique assignment, I will apply concepts discussed by Don Norman in The Design of Everyday Things to evaluate 4 attributes of iMessage, an instant messaging service platform designed by Apple in 2011, which allows a user to send message, attachment, contact information and money transaction. In general, the application itself has …