Introduction to Service Safari

Service Safari is an exploration of service from a customer experience perspective. This methodology is commonly used by service designers; however, recently ux designers have been using this methodology to help them in their early research phase.

Design Critique – Imessage (Apple)

Introduction In this design critique assignment, I will apply concepts discussed by Don Norman in The Design of Everyday Things to evaluate 4 attributes of iMessage, an instant messaging service platform designed by Apple in 2011, which allows a user to send message, attachment, contact information and money transaction. In general, the application itself has …

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