Author name: Pallavi Singh

Contextual Inquiry – Understanding your users in their environment

Contextual inquiry is a semi-structured field interview method conducted to obtain information about the context of use of any service or product. The participants are interviewed one at a time in their natural environment, while they perform their daily tasks to show how they use the product or service. As the users are interviewed in …

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Assistive Technology: Automatic Sliding Doors

In today’s society, automatic doors have become a common sight on across the globe. They are often found at retail stores, commercial buildings, offices, public buildings, clinics, etc. These doors are usually installed for purposes like ease of action or aesthetic appeal. Buildings opting for automatic sliding doors are generally buildings with a large flow …

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Design Critique: Whatsapp Messenger (Android App)

Whatsapp Messenger is a cross-platform free messaging application owned by Facebook. It allows users to send text messages, make voice and video calls, and share images, documents, user locations, and other media. In this design critique assignment, I will be applying the concepts discussed by Don Norman in The Design of Everyday Things to evaluate …

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