Increasing post-pandemic participation in USA Rugby’s events

Overview USA Rugby is the national governing body of the sport in America. With over 3000 clubs active in all 50 states, USA Rugby’s website is the front door for people of any age or location accessing information related to events, matches, membership, and more. The non-profit organization hoped to gather behavioral insights as the …

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Design Critique: Google Sheets (Web App)

Google sheets is a spreadsheet editor belonging to the Google Workspace collection of applications. Users may create, share, and edit spreadsheets simultaneously with other users for remote productivity and collaboration. While a mobile app now exists, here we’ll be focusing on the widely used web-based application through the lens of Don Norman’s The Design of Everyday …

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