Ethics in Usability Research: Invasive Tracking

Shadowing, monitoring, and recording of users has become increasingly sophisticated. As these services become more robust, providing increasingly granular and specific information, they can raise the risk level for users. They tout many advantages for researchers but their activities are often non-consensual with respect to users. The user is unaware of their depth or just …

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Design Critique: My Disney Experience (Web)

Introduction My Disney Experience is both a web app and mobile app for navigating and planning your visit to Disney. Having Disney Annual Passes, everyone┬áin my family uses this app constantly. Before this app, we had to make reservations by phone, or in person, and schedule fast passes at a kiosk upon arriving at the …

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