The Design Sprint – Another Discount Method?


I first came across the Design Sprint when a colleague sent me an article about how the Phoenix Museum selected the process to reimagine their visitor’s guide. The Museum had just underwent a rebranding, and the staff wanted to find a way engage the visitors in a more informal way. The sprint was run because it brought more voices into the room (diverse staff), produced a working prototype quickly, and provided user feedback, all in one week.… Continue Reading »

An Adventure from Concept to Prototype for the Intrepid Air and Space Museum by Brian Engel

Our Client: Before


Our task was to redesign the website for the Intrepid Air and Space Museum.  We were told they were looking to appeal to New Yorkers and make their website more mobile-friendly, but we soon found they have many more problems.


The Card Sort and Tree Test


With our goal in mind and a firm grasp on the user bases we wanted to interact with, we hosted a series of Card Sorts.  … Continue Reading »

Summer 2016 Course: Projects in Information Experience Design

This summer I’ll be teaching a course called “Projects in Information Experience Design” as part of the UX Advanced Certificate program but open to all School of Information students. In this course, students will work with the Intrepid Sea, Air, and Space Museum to help them understand and improve the visitor experience.

Throughout the course-long project, students will employ a range of design research methods to identify a specific issue with the digital and/or physical museum experience and iteratively design a feasible solution, which will then be presented directly to museum staff for their feedback and approval.… Continue Reading »

New Summer 2015 Course: Advanced User Experience Design

I’m excited to announce a new course I’ll be teaching this summer called “Advanced User Experience Design.” This course picks up from where LIS-643 Information Architecture and Interaction Design leaves off by going into greater depth about the core skills of UX design, including fundamentals of information and visual/communications design, advanced wireframing techniques and user journey mapping, and mobile/responsive design.… Continue Reading »