Improve the homepage navigation experience of the WebMD Health Services mobile app. Team: Jasmine Chen, Aayushi Bharadwaj, Shriya Chipde, Shayla Prabhu Singh Timeline: 7 weeks Tools: Figma, Panelfox Role: UX Design, UX Research, Usability Testing Background Our client, the WebMD Health Services (WebMDHS), a subsidiary of the WebMD family of companies, has been a leader […]
Usability Testing Case Study Read More »
ShareParty is a non-profit initiative aimed at inspiring families to regift and exchange toys, games & books, rather than purchase new ones.
Starting The ShareParty Movement – Redesigning ShareParty’s Website Read More »
My Role:– Audited site UI and rebuilt components– Helped shape the branding, voice, and structure of the Action! design system– Contributed to UI design, documentation, and co-presented final deliverables Tools: Google Suite, Figma, Zeroheight Timeline: 6 weeks Team Members:Ariel Li, Hridya Nadappattel, Krishna Kishore Lal, Lillian MacGuire Opening Scene: What is Letterboxd? Letterboxd is a
Letterboxd Disassembled: Creating a design system for movie review site Letterboxd Read More »
Client: Kerala Museum Team: Timeline: 16 WeeksJanuary to May 2025 Design Methods: Research Methods: Our Project We partnered with Kerala Museum (KM) to evaluate the usability of their current digital presence and design a mobile-first solution prioritizing accessible design that aims to foster community. What is the Kerala Museum? Kerala Museum is more than just
Bringing Kerala’s Stories to Life Online Read More »
Team: Timeline: February – May, 2025 Client: ERbuddy, Inc. A Shared Vision for Better Care Project Overview Born in New York City, ERbuddy set out to transform how patients and caregivers communicate. Recognizing the challenges faced by elderly patients and their families in managing care and staying informed, the app was designed with real people
Overview City Harvest’s Employee Portal: a Shared Resource and Responsibility City Harvest is a New York nonprofit organization that rescues and delivers food for New Yorkers experiencing food insecurity. In 2023, City Harvest created their first organization-wide Microsoft Sharepoint intranet, the City Harvest Portal, to support employees’ access to shared company resources. Our team provided
From Clutter to Clarity: Refreshing City Harvest’s Intranet Employee Portal Read More »
Abstract A surprising UX issue emerged at Shedd Aquarium: many users didn’t know General Admission was included in the cost of Programs & Events. I focused on uncovering why this was happening and designing data-driven solutions that resolved it. I identified that this critical information was missing entirely, especially on mobile, using eye-tracking data, behavioral
“Do I Still Have to Buy Admission Too?” – Redesigning for Transparency at Shedd Aquarium Read More »
Our team collaborated with Cooper Hewitt, the Smithsonian Design Museum, to enhance the digital accessibility for their permanent digital exhibit. “Incalculable Loss,” a memorial piece that tributes the 100,000 COVID-19 deaths was originally published by The New York Times. The museum’s challenge: create a more inclusive user experience without altering the integrity of the original
Preserving The ‘Incalculable Loss’ Read More »
Museums across New York City, the United States, and the world dedicate their resources to providing information to their patrons. To do this, museums have entered a world of digital collections and catalogs. These online resources are used by the casual viewer and a curious patron who has tumbled down a Reddit rabbit hole. These
Alt-Text Usage at The Morgan Library Read More »
Rui Tian, Qingyang Xu (Kacey), Zhining Gu(Emily) Travel should be accessible to everyone. But for many people with disabilities, poorly designed websites create real challenges. During our accessibility evaluation of the Amtrak website, we identified 3 key issues that affect usability for people who rely on assistive technologies, have visual or cognitive impairments, and simply
Making Amtrak’s Website More Accessible: Key Issues and Simple Fixes Read More »