Assistive Technology: Siri, Apple’s Virtual Assistant

Siri is Apple’s AI-powered virtual assistant, integrated into the company’s devices like iPhones, iPads, and Macs. It enables hands-free interaction through voice commands, assisting users with tasks like messaging, navigation, and scheduling. As an assistive technology, Siri enhances accessibility by enabling hands-free control, voice dictation, and screen reading, supporting users with disabilities and making technology more inclusive and user-friendly. With the latest iOS 18 update, here is all that Siri can do that makes it an assistive technology.

Perform everyday tasks quickly

For individuals with disabilities, efficiency in digital interactions can significantly enhance independence and daily functioning. Siri enables users to send messages, open apps, create calendar events, set reminders and so much more through conveniently simple voice commands. This is particularly beneficial for individuals with motor impairments, cognitive disabilities, or conditions that affect dexterity, such as Parkinson’s.

The medical model of disability, which focuses on individual impairments and ways to mitigate their effects, aligns with Siri’s ability to perform everyday tasks quickly. Instead of involving multiple steps to complete a task manually, users can rely on Siri’s automation to reduce cognitive and physical effort. Beyond efficiency, this feature also supports users with mental health conditions such as anxiety or executive dysfunction. For those who may struggle with planning or remembering tasks, Siri’s ability to quickly set reminders or provide information reduces cognitive overload. This ties into the functional model of disability, which assesses how technology can support people in overcoming limitations imposed by their conditions.

Image source: Apple.com

“Siri, hang up.”

Another critical feature is Siri’s ability to hang up calls hands-free, a function particularly beneficial for individuals with motor impairments, mobility challenges, ALS, or spinal cord injuries. Traditionally, ending a call requires tapping a screen or pressing a physical button but now this task is made easier by introducing this feature.

This feature aligns with the functional model, as it enhances usability by allowing users to end calls without needing to tap the screen or press physical buttons. For someone who relies on adaptive switches, prosthetics, or limited movement in their hands, this simple feature can significantly improve their ability to communicate independently. Additionally, this feature reflects elements of the social model, as it removes an environmental barrier that might otherwise exclude individuals from fully engaging in conversations or professional interactions.

Image source: Macrumours.com

Personalization: Recognizing Speech Patterns & Allowing Text Input

One of Siri’s key accessibility advancements is its ability to recognize a wider range of speech patterns. This is particularly useful for individuals with speech impairments, including those with conditions such as cerebral palsy or stuttering. By learning and adapting to diverse ways of speaking, Siri moves beyond a one-size-fits-all approach, making voice recognition more inclusive. Siri also provides an option to type commands instead of speaking. This is essential for individuals who are non-verbal or have difficulty with verbal communication due to conditions such as autism.

From the perspective of the social model of disability, which views disability as a result of environmental and systemic barriers rather than individual impairments, these features help remove obstacles to communication. Instead of expecting all users to interact in a uniform way, Siri adapts to different needs, making technology more accessible and reducing exclusion.

Image source: Apple.com

Conclusion

Siri’s personalization, efficiency, and hands-free capabilities illustrate how technology can align with multiple disability models to create a more accessible digital world. By adapting to individual needs, reducing external barriers, and enhancing independent interactions, Siri plays a crucial role in making technology more inclusive. As assistive technology continues to evolve, these features reflect a broader commitment to ensuring that digital experiences are equally accessible to all users.

References

  1. Change Siri accessibility settings on iPhone – Apple Support
  2. Apple’s Siri Changed Accessibility
  3. Deep Learning for Siri’s Voices
  4. Get started with accessibility features on iPhone – Apple Support
  5. Apple.com
  6. Apple Intelligence – Apple
  7. Siri- Apple