Ava is an iOS app that provides real-time transcription of spoken conversation, making verbal communication more accessible for people who are deaf or hard of hearing. Thus, Ava allows verbal interaction to be more accessible. Designed to be easy to use, Ava has a simple and minimal interface that allows users to start captioning quickly. In […]
Assistive Technology: Ava (iOS app) Read More »
Project Overview The Financial Empowerment Center (FEC) at New York City’s Department of Consumer and Worker Protection (DCWP) provides free financial counseling and coaching services to NYC residents regardless of their immigration status. These services include counseling for budgeting assistance, debt management, credit improvement, student loans, and more. Clients can book appointments through the FEC’s
Easy Appointments, Clear Expectations Read More »
Apple Wallet is a built-in digital wallet app in iOS that allows users to store credit cards, boarding passes, event tickets, and more. While the app provides easy access to these items, it has several usability issues that may create confusion and frustration. This case study will analyze four specific problems with the Apple Wallet
Design Critique: Apple Wallet (iOS App) Read More »