Author name: merlynk

How We Revamped IDbGLAM’s Explore Section to Achieve 92% User Approval and Unlock Potential Revenue Streams

/ / Projects

Our Client IDbGLAM – International Database of Galleries | Libraries | Archives | Museums Duration Oct ’24 to Dec ’24 (6 weeks) My Role UX Researcher My Responsibilities Recruited participants; Moderated user tests’ Developed research methodologies; Analyzed and synthesized data; Created user test reports; Facilitated client meetings Tools Zoom, Notion, Figma, GSuite Team Members Merlyn […]

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Chase App: Convenient Banking or Hidden Design Pitfalls? – A Design Critique

/ / Design Critiques

Photo by Rubaitul Azad on Unsplash Chase Bank’s mobile banking app offers a comprehensive set of features designed to make managing finances simple—from checking balances to paying bills and depositing checks. However, while the app provides essential functionality, some design choices could be improved to create a more intuitive and confident user experience. In this

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