In Spring 2016, a team of students from my Usability Theory & Practice course (LIS 644) at Pratt Institute conducted a usability study of the NYC Open Data portal (https://nycopendata.socrata.com/). Student Team: John Chagaris, Charles Dellebovi, Nishant Goyani, Molly Reese-Lerner Download Full Report:
NYC Open Data Usability Study Read More »
In Spring 2016, a team of students from my Usability Theory & Practice course (LIS 644) at Pratt Institute conducted a usability study of the Columbia Libraries website (http://library.columbia.edu/). Student Team: Keneil Buchanon, Margaret Daly, Megan De Armond, Leah McGowan Download Full
Columbia Libraries Usability Study Read More »
The Concept Our Streets, Our Stories is an ongoing oral history project run by the Brooklyn Public Library. The program aims to collect the personal stories of community residents throughout Brooklyn neighborhoods through recorded interviews. As an Our Streets, Our Stories volunteer responsible for conducting interviews, I initially set out to design a web-based solution
Our Streets, Our Stories: A Case Study Read More »
iSo Tones is a mobile music app for students, instructors, and music enthusiasts. It isolates and plays back the different layers of a track. The app also allows users to record themselves singing, or playing, whatever a particular layer and send that recording to friends and instructors for feedback. Initial Research: User Groups After conducting
iSo Tones: A Case Study Read More »
ARTinerary: A Case Study ARTinerary is a unique resource for art critics, students, tourists as well as gallery and museum staff that enables the user to create an itinerary of gallery exhibitions from our extensive directory in New York City. Offering a variety of pathways to search, there is also a discoverability element to ARTinerary
ARTinerary: A Case Study Read More »
Faith Bolliger is the Head of Service Design at AKQA, a global design agency with offices in North and South America, Europe, and Asia. Faith began her career in UX fifteen years ago and, over the years, she has held a variety of in-house and agency positions in both New York City and San Francisco.
Asking Why: A Conversation with Faith Bolliger Read More »
Laurie Sadow is an UX strategist and researcher with over 30 years of experience. She began her career learning graphic design with a focus on print. As technology evolved, she learned the UX tools that would allow her to focus on her true passion – optimizing digital channels and products designed for the user to
From Analog to Digital: A Conversation with Laurie Sadow Read More »
Usability and the US Government go hand in hand. ADA laws require the government to make all of their outputs accessible, so usability is something that goes right along with that. The U.S. Department of Health and Human Services’ Office of the Assistant Secretary for Public Affairs are the ones that manage the content of
The US Government & Usability: tools for everyone! Read More »
“People understand the concept, but they don’t understand that it has to be done.” I recently sat down with Dave Lumerman, the in-house usability tester at New York Life. Over the 15 years he’s been with the company, he’s evolved into user-tester after a career in animation, advertising illustration and web publishing. His approach has always been user-
Crusader for Usability Testing: A Conversation with Dave Lumerman Read More »
When we think about usability and user centered design we’re typically thinking about the first time user, or the ease of use and enjoyment for a current user with a digital interface. Simplicity, not complexity is usually the goal as Don Norman would say. Though Don Norman would argue on his website that the concept
Expert Systems – When complexity is necessary Read More »