What about GitHub?

Repo? Forking? Pushing? Pull request? Merged? We’ve all heard about Github, but unless you are a programmer, you probably don’t understand exactly what it is nor how it works. In simple terms, Github is a code sharing and publishing service that allows versioning, collaboration, access control, task management, wikis, bug reporting, and feature requests. The […]

What about GitHub? Read More »

Framer.js: Prototyping Interactions With Code

Framer is a Javascript-based prototyping tool that is becoming one of the most popular tools in design communities. It is a code based platform that allows for the rapid prototyping of interactions, which is increasingly important as the majority of designers are creating for mobile. Though it comes with a steep learning curve (especially for

Framer.js: Prototyping Interactions With Code Read More »

The IoT, Beacons, and Creating a Seamless Information Experience

With the “Internet of Things” (IoT) on the rise, we can now tangibly conceptualize our information spaces like never before: digital and physical lines have become blurred. The IoT makes this a plausible reality by having constant internet interconnectivity embedded in everyday objects. According to the Oxford Dictionaries, the IoT is defined as: “The interconnection

The IoT, Beacons, and Creating a Seamless Information Experience Read More »

Service Experience Design

Service design incorporates a lot of disciplines, including consumer research, interaction design, product design, industrial design, marketing, and even corporate strategy. It sounds a lot like UX design, but it’s not quite the same thing: UX may be built on the concepts of experience and context, but it’s primarily about creating products and apps. Service

Service Experience Design Read More »

Social Listening and UX: Enhancing the Customer Experience

  In his 2013 Medium article, Kevin Ashton wrote, “Social media is not a bullhorn for broadcast but a coffee shop for conversation.” He goes on to outline how he has used social listening to better inform the design of different products to create a beautiful user experience: “User-generated reviews are the best possible way

Social Listening and UX: Enhancing the Customer Experience Read More »

CityTech Library Responsive Prototype Diary Study

In Spring 2015, a team of students from my Usability Theory & Practice course (LIS 644) at Pratt Institute conducted a diary usability study of a responsive prototype website for the Ursula C. Schwerin Library at New York City College of Technology (http://library.citytech.cuny.edu/). Student Team: Mike Benowitz, Alex Provo, Julie Schaeffer Download Full Report: City Tech […]

CityTech Library Responsive Prototype Diary Study Read More »

Social Movement Tracking Platform Diary Study

In Spring 2015, two teams from my Usability Theory & Practice course (LIS 644) at Pratt Institute conducted a diary usability study of the beta version of a social movement tracking platform created by a local start-up. Student Team #1: Lisa Barrier, Maeve Countey, Kreya Jackson, Rikki Pennisi Student Team #2: Erin Barsan, Greg Chaput, Scarlett Taylor, […]

Social Movement Tracking Platform Diary Study Read More »