Faced with the increasing number of users and user-created interactive experiences on the platform, the Smithsonian Learning Lab wants to understand how users interact with the platform’s primary feature: search.
Understanding Search in the Smithsonian Learning Lab Read More »
Flux Factory website, a not-for-profit arts organization founded in 1994 that supports emerging artists, aims to redesign the website to improve user navigation and, at the same time, improve the content. To help with this project, we did remote user testing sessions with 10 participants interested in art and who have been to art exhibitions
Flux Factory Website Usability Read More »
THE PROBLEM Our client: Nat Roe (executive director @ Flux Factory) Who we are: a group of 5 graduate students attending an usability course at Pratt Institute. Problem: choosing which area of Flux Factory’s website to test out. Flux Factory is a mainly not-for-profit arts organization (see Figure 1) aimed at providing emerging artists with
Flux Factory: A Story of Usability Testing Study Read More »
We are interested in better understanding how users search for collections – user-created aggregations of resources designed for learning – on the Lab website, and whether or not these searches are successful or unsuccessful. Answering these questions will help us better understand what users are looking for on the Lab website, Smithsonian educators understand what gaps they can fill with the creation of new educational content, and our team to improve our user guidelines for ensuring collections are easily discoverable.”Our analysis focuses on the needs of educators and learners, the Lab’s main target audiences, but incorporates data from other users such as museum educators and enthusiasts.
Smithsonian Learning Lab Search Tool Evaluation Report Read More »
IntroductionWe believe that USA rugby plays a major role in boosting the sports fan community in the United States.One approach to do this is to add the most skillful rugby athletes to their roster; each one must set an example of a player with sufficient abilities. We employed web analytics techniques in this analysis to learn
Improving current fan retention and new fan conversion on USA Rugby Read More »
Overview USA Rugby is the national governing body of the sport in America. With over 3000 clubs active in all 50 states, USA Rugby’s website is the front door for people of any age or location accessing information related to events, matches, membership, and more. The non-profit organization hoped to gather behavioral insights as the
Increasing post-pandemic participation in USA Rugby’s events Read More »
Pocket Casts is a podcast application designed for discovering, managing, and listening to podcasts. It is available on multiple platforms, but this design critique will focus on the iOS app. When opening the Pocket Casts app, the default view is of the user’s podcast subscriptions. The 3 dots in the upper right corner provide the
Design Critique: Pocket Casts (iOS) Read More »
Opera has built web browsers since 1995, and continues to improve its products to foster compelling web experiences. I recently downloaded the Opera iOS Opera has built web browsers since 1995, and continues to improve its products to foster compelling web experiences. I recently downloaded the Opera iOS app to learn more about Opera’s advances,
Design Critique: Opera Read More »
Petco is an American pet retailer selling pet food, products, and services. The Petco app is designed to expertly help pet owners pamper their pets both online and in stores. The mobile application provides pickup and delivery service and pet owners can manage and track their pet’s complete health and needs, they can also book
Design Critique: Petco (Mobile App) Read More »
The iOS weather application has become ingrained in many iPhone users morning routines and daily lives. The weather app provides users with information about the temperature, air quality, forecast, wind speed, etc of a specific location. With a just a few taps a user can quickly digest the weather related information they are seeking due
Design Critique: Weather App (iPhone app) Read More »