Loading in UX Design

Loading can be understood as progress indicators for data presentation in the Internet environment. And it is also a state of visible feedback triggered when user interacts with media. Good loading design can reduce user’s uncertainty and perception of time. The Logic of Loading Data is presented to users through a series of complex flows. …

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Design Story: NYC311

For our group project in Information Architecture and Interaction Design, Chris Orellana, Yilan Ye, and I chose to focus on a hypothetical redesign of NYC311, a government website which provides NYC residents with city services and information (actual site: https://portal.311.nyc.gov/). During the semester, we went through a thorough design process, from user research to wireframes …

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cartoon image of two designers labeled G and S

The Yin to your Yang: Gen-Synth Pair Design

Creating good design solutions for a complex problem can be difficult for any designer alone. But today, designers are used to working collaboratively in large groups. Some designers work in bigger cross-functional groups for purposes like brainstorming, user research and design critiques while others work in smaller ones for purposes like wireframing, prototyping and front-end …

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Contextual Inquiry – Understanding your users in their environment

Contextual inquiry is a semi-structured field interview method conducted to obtain information about the context of use of any service or product. The participants are interviewed one at a time in their natural environment, while they perform their daily tasks to show how they use the product or service. As the users are interviewed in …

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