digital accessibility

Case Study Title: Improving Patient-Caregiver Communication for Healthcare Management: ERbuddy Application Design

Improving Patient-Caregiver Communication for Healthcare Management: ERbuddy Application Design

Team: Timeline: February – May, 2025 Client: ERbuddy, Inc. A Shared Vision for Better Care Project Overview Born in New York City, ERbuddy set out to transform how patients and caregivers communicate. Recognizing the challenges faced by elderly patients and their families in managing care and staying informed, the app was designed with real people […]

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Making Amtrak’s Website More Accessible: Key Issues and Simple Fixes

Rui Tian, Qingyang Xu (Kacey), Zhining Gu(Emily) Travel should be accessible to everyone. But for many people with disabilities, poorly designed websites create real challenges. During our accessibility evaluation of the Amtrak website, we identified 3 key issues that affect usability for people who rely on assistive technologies, have visual or cognitive impairments, and simply

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Accessibility of the New York Public Library’s Picture Collection: A Critical Assessment

The New York Public Library’s Picture Collection is a trove of over 1.5 million images, ranging from vintage postcards to historical photographs. Digitized as part of NYPL’s Digital Collections, these images serve as resources for artists, researchers, and educators. However, many of these digitized images lack essential features, particularly alternative text. Providing context is central

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Assistive Technology: Siri, Apple’s Virtual Assistant

Siri is Apple’s AI-powered virtual assistant, integrated into the company’s devices like iPhones, iPads, and Macs. It enables hands-free interaction through voice commands, assisting users with tasks like messaging, navigation, and scheduling. As an assistive technology, Siri enhances accessibility by enabling hands-free control, voice dictation, and screen reading, supporting users with disabilities and making technology

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Assistive Technology: Refreshable Braille Displays

Refreshable Braille displays are electronic devices that convert digital text into tactile Braille characters, enabling people who are blind or have low vision to read digital content. These devices exemplify both the Social Model and Medical Model of disability, as they both accommodate individual needs while helping remove barriers to digital information access. The development

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Assessing the Accessibility of Notion

Accessibility is the foundation of truly inclusive digital tools, ensuring every user, regardless of ability, can engage seamlessly. In this post, we turn our attention to Notion—a powerful platform celebrated for its versatility and innovation—and evaluate its accessibility features. How well does it support users with diverse needs? Using a combination of WCAG compliance evaluations

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CUE1

Assistive Technology: CUE1

This Small Wearable Device Reduces Parkinson’s Symptoms It is often only after an experience that we understand the problems, the right questions to ask, and the possible solutions. In 2015, an industrial designer, Lucy Jung worked on assistive technology for people with motor control difficulties. Her projects included a pen with high-frequency vibrations to help

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Proloquo2Go

Assistive Technology: Proloquo2go (iOS)

Proloquo2Go is an augmentative and alternative communication (AAC) digital technology designed to assist people who cannot speak, such as those with aphasia or autism, to communicate with others. By tapping on symbols and constructing sentences, users can have their thoughts voiced aloud. This technology provides individuals with speech impairments a means to express themselves, reduces

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Assistive Technology: Closed Captions

Closed captions are more than just words on a screen—they’re the keys to unlocking stories for everyone. These little lines of text create a world where everyone can tune in effortlessly. Bridging language gaps, this assistive technology lets everyone experience video-based media. What is CC? According to the NYC Audio Description and Captioning Guide, ‘Captions‘

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Assistive Technology: Nagish (Call Captioning App)

Nagish is a communication app designed specifically for individuals with hearing loss, offering a suite of AI-powered tools to improve accessibility. Its standout feature is real-time speech-to-text and text-to-speech capabilities, which allow users to participate in conversations without needing a third-party interpreter. The app also provides customizable text display options and voice modulation for personalized accessibility.

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