Faced with the increasing number of users and user-created interactive experiences on the platform, the Smithsonian Learning Lab wants to understand how users interact with the platform’s primary feature: search.
We are interested in better understanding how users search for collections – user-created aggregations of resources designed for learning – on the Lab website, and whether or not these searches are successful or unsuccessful. Answering these questions will help us better understand what users are looking for on the Lab website, Smithsonian educators understand what gaps they can fill with the creation of new educational content, and our team to improve our user guidelines for ensuring collections are easily discoverable.”Our analysis focuses on the needs of educators and learners, the Lab’s main target audiences, but incorporates data from other users such as museum educators and enthusiasts.
A museum represents a window to the world, in which people can experience diverse cultures and artistic expressions. And, when it is not possible for people that live far away in time and location to get access to art collections, digital platforms become essential. Digital tools are important in the leadership role of museums of …