Monterey Bay Aquarium: Evaluation Story

A team of four researchers completed an analysis of Monterey Bay Aquarium’s website in order to provide the Aquarium’s digital team with recommendations on how to increase email subscriptions from its live-cam viewing audience. This research was completed for the Digital Analytics class at Pratt Institute taught by Prof. Elena Villaespesa. Project Overview client meeting …

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From Physical to Digital: NYC Parks Design Story

About This Project As a part of the Information Architecture and Interaction Design class at Pratt Institute, a research team of three students worked on a 16-week project to design a new feature for the NYC Parks department website, nycparks.org. This project was undertaken with two clients in mind: the NYC Parks and Recreation Department, …

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Weekly Critique: Venmo

Venmo is a digital wallet app that can be used to conduct personal or business-related payments. It’s a service that has gained popularity in the past few years, and having been around for a while, it’s rolled out some new features. The mobile app has undergone a recent redesign, so I’d like to examine the …

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Weekly Critique: Bookshop.org

Bookshop.org is a website dedicated to selling books while promoting and supporting local bookstores around the U.S. It’s a service I use frequently, so I wanted to examine the website under the lens of the five planes of user experience design, as described by Jesse James Garrett in The Elements of User Experience. The five …

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Pratt Institute Website: Evaluation Story

A mockup generated during the user testing study of Pratt Institute's website.

A team of four researchers completed a seven-week-long user testing study to test the usability of Pratt Institute’s website. This research was undertaken for the benefit of Pratt’s Communications and Marketing department, and was completed under the supervision of Prof. Elena Villaespesa.

Usability Testing for Visually Impaired Audiences

Image of an eye chart used to test vision.

The ultimate goal of usability testing is to ensure that users have the best possible experience using an interface. This is a tall order, so it helps to have a diverse group of users testing the interface. One important group to consider is users with visual disabilities, since they use most technology in very different ways than non-disabled users. When inviting visually impaired users to test a product, it’s essential to understand how the testing process differs, and the reasons behind the changes.

Design Critique: Spotify (iOS app)

Design Critique: Spotify (iOS app)

Spotify is a popular music-streaming service that provides its users with access to millions of songs from a multitude of creators. WIth a Spotify account, a user can save their preferred music and access it from any device that supports Spotify—including mobile phones, computers, and web browsers. This design critique focuses on Spotify’s app for iOS devices.