News

What’s going on with IXD@Pratt? Posts in this category cover news, announcements, and other important information about the IXD program at Pratt.

Creating an ethical usability study

Overview Ethical methods and procedures are critical when conducting research of any kind, and usability is no exception.  Processes regarding ethical treatment of study participants’ well-being and privacy have been well documented in a variety of fields including healthcare, pharmaceuticals, and other scientific endeavors.  It is within the past decades that these ideals have been …

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Chatbots in our life: How to design a chatbot?

A chatbot is an artificial intelligence that provides the conversational interface to aid users with a set of tasks through text or audio. It was first introduced in 1950. Alan Turing, an English mathematician and computer scientist, outlined the Turing artificial intelligence test in his paper “Computer Machinery and Intelligence” (Dermoudy, 2018). The recent blooming of …

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UX KPIs and PULSE Metrics

UX KPIs UX KPIs means key performance indicators of user experience, which helps to reflect the overall goal of a product or a website. With UX KPIs, user experience becomes tangible and measurable. UX KPIs are divided into two main categories, which are behavioral UX KPIs and Attitudinal UX KPIs.  Behavioural UX KPIs measure what …

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Introduction to Service Safari

Service Safari is an exploration of service from a customer experience perspective. This methodology is commonly used by service designers; however, recently ux designers have been using this methodology to help them in their early research phase.

Design Critique: Brooklyn Public Library (Website)

Design Critique: The Brooklyn Public Library (Website) The Brooklyn Public Library ‘s website is a place where patrons can go to do research, borrow books and register to attend special events amongst many other resources. This evaluation will critique the Brooklyn Public Library’s website based on core usability factors. Visibility: “More options” Navigating websites can …

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Summer 2016 Course: Projects in Information Experience Design

This summer I’ll be teaching a course called “Projects in Information Experience Design” as part of the UX Advanced Certificate program but open to all School of Information students. In this course, students will work with the Intrepid Sea, Air, and Space Museum to help them understand and improve the visitor experience. Throughout the course-long project, students will employ a range …

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New Summer 2015 Course: Advanced User Experience Design

I’m excited to announce a new course I’ll be teaching this summer called “Advanced User Experience Design.” This course picks up from where LIS-643 Information Architecture and Interaction Design leaves off by going into greater depth about the core skills of UX design, including fundamentals of information and visual/communications design, advanced wireframing techniques and user journey …

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New Officers Elected & First Spring Semester Meeting

Congratulations to our new officers! Join us Thursday, 1/22 at 5:50pm in Room 609 (Manhattan Campus) for the first UX/IA meeting of the semester. We will welcome our new officers, and discuss upcoming events for the semester. President, Hannah Goldstein Vice-President of Communication, Rachel Bronstein Vice-President of Records, Sarah Davis Vice-President of Finance, Andrew Wong-Croccito