Redesigning the NYCUFAA website: Building a social community for NYC Urban Fellows Alumni

Overview The Urban Fellows Alumni Association is a non-profit organization for the former participants of the New York City Urban Fellows Program. While the organization aims to sustain a network of alumni to support them socially and professionally, its current website doesn’t align with its goals. This project’s goal was to create a sense of community …

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Is The Henry Ford Innovation Atlas intuitive and easy to navigate?

Overview The Henry Ford Innovation Atlas is a web-based mapping tool that aims to help users investigate factors affecting innovation and invention in the education system. It also provides solutions and resources to bridge these innovation gaps.  Client’s Goals Enhancing the usability of the tool Magnifying the discoverability of different features across the tool Through remote moderated usability …

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The Evaluation Story of Kazani Beauty: how we use a few tweaks to improve the online shopping experience

👩🏻‍💻 Roles Researcher for discovering potential usability issues. Designer for proposing actionable recommendations and presenting with mockup. 🛠 Method & Tools Methods: Moderated User Testing, Screening Questionnaire, Rainbow Sheet, SUS. Tools: Figma, Zoom, Excel. 💪🏻 Collaborators Shan Chang Sacchit Vartak 🗓 Project Duration Oct 27, 2021 – Dec 15, 2021 Overview Kazani Beauty is a …

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Is the Innovation Atlas prototype user friendly and intuitive?

The Henry Ford Foundation’s Innovation Atlas is a data based map that shows how innovative an area is so that programs can be focused in underperforming communities. To prepare for the launch of this site early next year, a moderated user test was preformed which found five significant usability issues with the site and created recommendations to solve these issues.

Website Redesign for Community Board 3

Overview The Manhattan Community Board 3 (CB3) plays an important role in dealing with the welfare of the community of Chinatown and the Lower East Side. To improve the engagement between residents and community members, we redesign the CB3 website and focus on the experience of issue report service on the site. 👩🏻‍💻 Roles Researcher …

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Digital Accessibility on Online Grocery Services

It has been almost two years since COVID hit the U.S. Although restaurants and grocery stores have started to open, we can’t deny that online grocery and delivery services have become a part of our lives, especially when working from home. According to Brick Meets Click and Mercatus, approximately 50% of U.S. households (63.8 million) …

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Improving Quality of Interaction on the Pratt News Website by Observing User Behaviors

Abstract The newly designed Pratt New website features news, stories, and arts from Pratt Institute. This project aims to improve the interaction and performance of the website by learning the data and observing the user behaviors from Google Analytics and Hotjar. By collaborating with 4 peers, we made suggestions around improving the navigation, encouraging easier …

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DPOE-N

In 2018, the Digital Preservation Outreach & Education Network (DPOE-N) originally created by the Library or Congress in 2010, transitioned to Pratt Institute School of Information and New York University’s Moving Image Archiving and Preservation program.  In 2020, they were awarded a two-year grant from The Andrew W. Mellon Foundation with the a goal to …

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