A Redesign Proposal for the Voorheesville Public Library Website

In order to propose a redesign for the Voorheesville Public Library’s website, we conducted a user-centered review, test, and analysis of the information architecture and interactive design of the site. It appeared to be clogged with duplicated content in an overly complex structure, and was not adapted for mobile. Our goals were to conduct research and design a more effective user experience for desktop and mobile platforms, in interactive prototypes.… Continue Reading »

Our Streets, Our Stories: A Case Study

The Concept

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Our Streets, Our Stories is an ongoing oral history project run by the Brooklyn Public Library. The program aims to collect the personal stories of community residents throughout Brooklyn neighborhoods through recorded interviews.

As an Our Streets, Our Stories volunteer responsible for conducting interviews, I initially set out to design a web-based solution for making the audio recording process easier for volunteers such as myself.… Continue Reading »

iSo Tones: A Case Study

iSo Tones is a mobile music app for students, instructors, and music enthusiasts. It isolates and plays back the different layers of a track. The app also allows users to record themselves singing, or playing, whatever a particular layer and send that recording to friends and instructors for feedback.

Initial Research: User Groups

After conducting a competitive analysis of current music apps with similar functions, informal interviews were conducted with users who are active participants in formal music groups.… Continue Reading »

ARTinerary: A Case Study

ARTinerary: A Case Study

ARTinerary is a unique resource for art critics, students, tourists as well as gallery and museum staff that enables the user to create an itinerary of gallery exhibitions from our extensive directory in New York City.  Offering a variety of pathways to search, there is also a discoverability element to ARTinerary through reviews and featured exhibitions.… Continue Reading »

StoreFronts: A Case Study

StoreFronts is a scrapbook-like app, where users are encouraged to take photos of restaurants’ and bars’ storefronts to visually discover, capture, and organize the shared dining out experience.

Research

To begin the design process, research was conducted to evaluate the value proposition of StoreFronts. Research took the form of two interviews and a competitive review of four similar apps.… Continue Reading »

Designing a Better Information Experience for the Asia Society Museum

In Spring 2015, a team of students from my Projects in Information Experience Design course (LIS 682) at Pratt Institute planned and implemented a semester-long research and design project aimed at helping the Asia Society Museum better engage with college-aged adults. Course projects covered three broad areas: Communication, Engagement, and Interactivity.

Project activities included stakeholder interviews with museum staff, surveys with nearly 100 college-aged adults, literature reviews, subject matter expert interviews, on-site observations, and comparative visitor experience reviews.

Communication

ixdcommunicationThe Communication team presented a proposal for the Asia Society Museum to bring in more visitors to the museum by appealing to different motivations through their social media accounts. They also proposed an evaluation method and workflow to assess the efficacy of these new outreach and communication methods.

Student Team: Carlos Acevedo, Marlee Walters, Andrew Wong-Crocitto

Group deliverables are available upon request. Please contact Professor MacDonald for details.

Engagement

ixdengagementThe Engagement team presented a proposal to re-conceptualize the lobby of the Asia Society Museum as a “transitional space” that (a) helps visitors transition from the outside environment; (b) sets the stage for the visitor; (c) prepares the visitor for navigating and experiencing the museum; and (d) evokes an emotional connection by creating a calm, tranquil environment, with a warm, welcoming vibe.

Student Team: Bowon Chung, Jacob Laurenti, Diana Sapanaro

Group deliverables are available upon request. Please contact Professor MacDonald for details.

Interactivity

ixdinteractivityThe Interactivity team presented a proposal for a re-designed interface for the Asia Society Museum’s interactive kiosk. The kiosk was designed to be (a) unobtrusive and non-distracting: it doesn’t pull visitors away from the exhibit, but rather enriches the museum’s content; and (b) intuitive, user-friendly, and content-driven: the navigation is streamlined, the content is clearly labeled, and the interface utilizes design principles to enhance the overall mood and theme of the museum environment.

Student Team: Rachel Bronstein, Hannah Goldstein, Meredith Powers

Group deliverables are available upon request. Please contact Professor MacDonald for details.

Columbia GovDocs Usability Study

columbiagovdocsIn Spring 2015, a team of students from my Usability Theory & Practice course (LIS 644) at Pratt Institute conducted a usability study of the website for Columbia University Libraries’ U.S. Government Documents department (http://library.columbia.edu/locations/usgd.html).

Student Team: Corina Bardoff, Mike Benowitz, Scarlett Taylor, Janelle Varin

Download Full Report: Columbia University Libraries Government Documents User Testing Report Spring 2015 (PDF)

Ingalls Library & Museum Archives Usability Study

ingallslibraryIn Spring 2015, a team of students from my Usability Theory & Practice course (LIS 644) at Pratt Institute conducted a usability study of the online catalog for the Ingalls Library and Museum Archives at the Cleveland Museum of Art (http://library.clevelandart.org/).

Student Team: Lisa Barrier, Erin Barsan, Greg Chaput, Alex Provo

Download Full Report: Ingalls Library User Testing Report Spring 2015 (PDF)

Archivists Round Table Usability Study

ARTIn Spring 2015, a team of students from my Usability Theory & Practice course (LIS 644) at Pratt Institute conducted a usability study of the website of the website of the Archivists Round Table (A.R.T.) of Metropolitan New York (http://www.nycarchivists.org/), one of the largest professional associations in North America for archivists, librarians, systems and records managers, and other individuals involved in preserving and making accessible cultural heritage information across all media and sectors.

Student Team: Maeve Countey, Kreya Jackson, Julie Schaeffer

Download Full Report: ART User Testing Report Spring 2015 (PDF)

The Grey Literature Report Usability Study

thegreyliteraturereportIn Spring 2015, a team of students from my Usability Theory & Practice course (LIS 644) at Pratt Institute conducted a usability study of the website for The Grey Literature Report (http://www.greylit.org/), a web resource for public health researchers to fill in the gaps of their peer-reviewed literature research with relevant grey literature.

Student Team: Allie Malinovskis, Rikki Pennisi, Andrew Ward

Download Full Report: The Grey Literature Report User Testing Report Spring 2015 (PDF)