Tools & Techniques

What does an information experience design toolkit look like? Posts in this category describe, analyze, critique, and/or discuss emerging or established tools, techniques, methods, and approaches that inform or facilitate the design of great experiences.

reSTORE for Witness to Mass Incarceration

OVERVIEWreSTORE is a storytelling marketplace where formerly incarcerated people (FIP) businesses can promote and sell their products and services. We’re an initiative started by Witness to Mass Incarceration, a non-profit dedicated to improving and empowering the lives of incarcerated and formerly-incarcerated people. ABOUT WITNESSFrom invisibility and victimization to empowerment through documentation, leadership training, organizing, and …

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Sharing the Stories of Chinatown Businesses Through a Redesigned Website Experience for Made in Chinatown

Project Overview: This project was a team effort as part of the “Projects in IXD” coursework at Pratt Institute. We worked with the non-profit “Made in Chinatown” over 4 months to redesign their e-commerce website. The main goal of the website redesign was to drive ecommerce sales through an information architecture and visual design that …

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Enhancing Accessibility on the Fibromyalgia Care Society of America site

Fibromyalgia Care Society of America (FCSA) is a non-profit organization dedicated to providing care, supportive services, and education to individuals with Fibromyalgia, their families and friends, and the community at large. The FCSA website is an entry for anyone wanting to learn more about the organization or contribute to the cause. To help FCSA achieve its goal of supporting the community with fibromyalgia, this project primarily focuses on redesigning the website to accomplish accessibility, enhanced user experience, and growing digital footprint.

Redesigning Transportation Alternatives Information Architecture and Increasing User Engagement and Usability

Transportation Alternatives (TA) is a non-profit organization based in New York City that works to change and improve NYC’s transportation priorities by encouraging and increasing non-polluting, quiet, city-friendly travel and decreasing automobile usage. The website serves as both an informational hub about the organization, as well as a means for supporting and donating to TA.  …

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Loading in UX Design

Loading can be understood as progress indicators for data presentation in the Internet environment. And it is also a state of visible feedback triggered when user interacts with media. Good loading design can reduce user’s uncertainty and perception of time. The Logic of Loading Data is presented to users through a series of complex flows. …

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cartoon image of two designers labeled G and S

The Yin to your Yang: Gen-Synth Pair Design

Creating good design solutions for a complex problem can be difficult for any designer alone. But today, designers are used to working collaboratively in large groups. Some designers work in bigger cross-functional groups for purposes like brainstorming, user research and design critiques while others work in smaller ones for purposes like wireframing, prototyping and front-end …

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Contextual Inquiry – Understanding your users in their environment

Contextual inquiry is a semi-structured field interview method conducted to obtain information about the context of use of any service or product. The participants are interviewed one at a time in their natural environment, while they perform their daily tasks to show how they use the product or service. As the users are interviewed in …

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Blurry-eye Test

While people using chunking strategy based on “context” to percept information, reading not-interested content can be painful for a user. For those who have a visual deficiency and for those who have a reading disorder or language barrier, it would be quite challenging to understand how to interact with a site if the navigation and …

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