Use of Personas in usability testing for academic libraries

As academic libraries move toward a more user-oriented approach, they are implementing various ways to test usability and user experience (Tempelman-Kluit, N., & Pearce, A., 2014). One that caught my eye was the use of personas. Personas are prototypes of actual users, developed through multiple means of research including interviews and surveys. The use of …

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A Discussion with the Usability Research Team at Wiley

I met with Vikki and Akiko, usability researchers at Wiley Publishing, to talk about usability and its role at Wiley. Wiley is an educational content and software development company (although the word “publishing” is still part of the company name, Wiley is really much more technology-driven than this word implies). As usability researchers, Vikki and …

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Usability Testing & Mobile Devices: New Mobile Heuristics

Developed in the early 1990s, the heuristic evaluation has come to prominence as a usability evaluation method. Developed in a time when web design meant design for desktop screens, it has been a powerful tool largely thanks to its reliance on the 10 heuristics, defined by Jakob Nielsen in 1995, that categorize the issues found …

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New Summer 2015 Course: Advanced User Experience Design

I’m excited to announce a new course I’ll be teaching this summer called “Advanced User Experience Design.” This course picks up from where LIS-643 Information Architecture and Interaction Design leaves off by going into greater depth about the core skills of UX design, including fundamentals of information and visual/communications design, advanced wireframing techniques and user journey …

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Microinteractions: Small Scope, Big Impact

Microinteractions are the individual tasks within designs –something like signing up for an account, moments that tend to be invisible unless something goes wrong. The discussion on the subject comes from Dan Saffner, author of the book on the subject, and it is focused on the idea that these small details are crucial to successful …

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Material Design

”Material design is a visual language synthesizes the classic principles of good design with the innovation and possibility of technology and science.” Google uses material design to guide the interaction and interfaces in their apps, mobile and web-based, and makes the standards available for other android app developers. Material design was unveiled in summer 2014 …

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Repertory Grid Interviews as a UX Method

The Repertory Grid Interview (RGI) is a technique related to Personal Construct Theory (PCT)—both were developed by George Kelly in 1955 in order to explore people’s conceptions of their relationships with others. PCT centers on the idea that every individual perceives the world based on constructs created from his or her unique experiences and understandings. …

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