Faith Bolliger is the Head of Service Design at AKQA, a global design agency with offices in North and South America, Europe, and Asia. Faith began her career in UX fifteen years ago and, over the years, she has held a variety of in-house and agency positions in both New York City and San Francisco. […]
Asking Why: A Conversation with Faith Bolliger Read More »
Usability testing, fundamentally, seeks to understand the ease with which a user can find what he or she is looking for in a particular environment. The retail industry has always had a unique interest in understanding the usability of its environments as customer confusion and frustration can quickly translate to lost sales. While a variety of tools have been available
The Lusmo® is a pet feeder of Japanese design that automatically dispenses food for small dogs or cats and can be programmed to provide up to three meals per day. Pet owners can adjust the quantity of food dispensed (from 1/16 cup to 1 cup) and the time of each meal. I’ve been using
Design Critique: Lusmo® Automatic Pet Feeder Read More »