Author name: Olivia Turpin

Design Critique: Waze

Empathetic design. Empathy is defined as the capacity to understand or feel what another person is experiencing from within their frame of reference. Empathetic design integrates this mindset of placing oneself in another’s position into the design of products. In this design critique, we’ll look at the navigation application, Waze, and how they’ve incorporated empathetic design

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