Author name: Paolo Balboa

Evaluation Story: Pratt Digital Asset Management System

In the Fall of 2019, five usability researchers worked with administrative staff in the Communications and Marketing department at Pratt Institute as staff prepared to roll out a digital asset management system to the broader Pratt community. Our clients were David Frisco, Director of Creative Services, Erica Dagley Galea, Project Manager, and a small team […]

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A Conversation with Lindsey Sprague, UX Librarian at UNC-Charlotte

To broaden my perspective in my field of interest, I spoke with Lindsey Sprague, UX Librarian at the University of North Carolina-Charlotte, this past weekend about her job, how she got there, and some ethical considerations she takes in her research and practice. Prior to graduate school, Lindsey worked with clients to improve their services

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