Streamlining Business License Registrations: A Case Study of Omnichannel User Experience Solutions for NYC Department of Consumer & Worker Protection.
Project Members:
Esha Mohol
Venkateswara Rao Appalabattula
Sebasatian Hunt
Design Critique: New York Public Library Website (Desktop)
nypl.org is the official website of the New York public library system where users may access library resources, get information on the library, and learn about upcoming events, among other things. For this article, I will be focusing on the process of placing a hold on a book for pickup at a local branch and
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