Author name: Valerie Saunders

How Emoticons Are Changing the Face of UX

By / / Tools & Techniques

Current consumer culture is being inundated with feedback requests in the form of user surveys and questionnaires. This may benefit the businesses requesting, but the technique is far from a user-centered approach. The Finnish company HappyOrNot is succeeding in a new form of customer feedback through the innovative use of emoticons to measure customer satisfaction. …

How Emoticons Are Changing the Face of UX Read More »

Design Critique: Insight Timer (android app)

By / / Design Critiques

Insight Timer is the most widely used meditation app in the world and offers many features to support an online community practice. The platform connects thousands of global teaching practitioners with millions of meditators by providing access to free uploads of a variety of sessions. This app is for seasoned and novice meditators who seek tech …

Design Critique: Insight Timer (android app) Read More »