Author name: Ivory Yicheng Zhao

Apple’s VoiceOver is a built-in screen reader that provides spoken feedback and gesture-based navigation for users with visual impairments. It improves accessibility (social model) and usability (functional solutions model) but has challenges like affordability (economic model) and gesture limitations (medical model). Developers and policymakers must enhance accessibility for a more inclusive digital experience.

Introduction Instacart is an online platform for convenient delivery or pickup from local retailers, offering a diverse range of fresh groceries and household items. The platform provides a time-saving solution for online ordering. In this case study, I focus on the experience within the Instacart iOS App by analyzing the experience of browsing and selecting