Tools & Techniques

Summary This review briefly explores how quantitative and qualitative usability methods are leveraged by product managers as data-driven design to develop and deliver memorable user experiences. Quantitative versus Qualitative What is quantitative usability? According to the Nielsen Norman Group, it’s important to note the difference between quantitative and qualitative usability and what is required to

There are many differences that should to be taken into consideration when choosing whether to set up your test as a qualitative or quantitative study. Qualitative testing yields results that can answer questions related to “why is this happening?” Or “how did that interaction make you feel?”. Where the main goal of performing a quantitative

Source: https://www.consensusinteractive.com/5-tips-on-web-accessibility-and-ada-compliance/ According to the W3C WAI (Worldwide Web Consortium, Web Accessibility Initiative), Web accessibility means that websites, tools, and technologies are designed and developed so that people with disabilities can use them. Web accessibility encompasses all disabilities that affect access to the Web, including: auditory, cognitive, neurological, physical, speech, and visual. The initiative and

Figure (1): ERP (Enterprise Resource Planning) Software System It is widely acknowledged that enterprise resource planning (ERP) systems suffer from complex user interfaces. The complexity of these user interfaces negatively affects the usability of these systems. Current research has shown that a need exists to improve the overall usability of ERP systems. Specific methods and

  Introduction: I will discuss why users’ emotions matter in designing products and methods to measure and analyze users’ emotions to help achieve a better user experience. The research focuses on the Facial Action Coding System (FACS) and how it can be useful in finding out the insights while the users do the test. Why

Introduction User engagement has been a hot topic for usability researchers looking to “explain how and why applications attract people to use them.” (Sutcliffe, 2010, p.3) Over the course of the years, a variety of techniques have emerged to measure user engagement on the web. Yet with the rise of mobile phones and mobile usage,

Virtual Assistants have become part of our everyday life. AI robots like Alexa and Siri are revolutionizing the way we communicate with our smart devices. However, what many might not realize is the impact of this technology when it comes to accessibility. This blog post will provide another perspective to these emerging AI robots. I

Users interest are relentlessly changing all the time and their attention span are as short as they have ever been.  Given this companies are constantly thinking of new ways to maintain engagement with their users.  Sometimes that comes in the form of change with their product and how the user interacts with them.  It’s understood