the Rainbow Sheet – A Collaborative Tool to Quickly Generate Insights from User Testing

I came across this usability research tool the Rainbow Sheet in a case study. I took some time to research on this tool and found it to be a very concise and quick tool for generating insights from the user testing and a visually pleasing way to deliver the findings. The Rainbow sheet consists of […]

the Rainbow Sheet – A Collaborative Tool to Quickly Generate Insights from User Testing Read More »

Does It Make You Happy: Measuring User Experience

User Experience is a concept that has not been lucidly depicted anywhere over the cyber space. In commerce, user experience is a person’s emotions and attitudes about using a particular product, system or service. Do you want your website, application or product to be super successful? How can you measure user experience? Why do you need to measure user experience?

Does It Make You Happy: Measuring User Experience Read More »

Measuring User Experience with the Goals-Signals-Metrics Process

When measuring user experience, how can we decide which specific metrics to implement and track to make data-informed decisions? The Goal-Signal-Metrics Process is a powerful tool to map product/feature goals to specific metrics, allowing the product team to focus only on the most useful metrics relates to the product/feature.

Measuring User Experience with the Goals-Signals-Metrics Process Read More »

UX KPIs and PULSE Metrics

UX KPIs UX KPIs means key performance indicators of user experience, which helps to reflect the overall goal of a product or a website. With UX KPIs, user experience becomes tangible and measurable. UX KPIs are divided into two main categories, which are behavioral UX KPIs and Attitudinal UX KPIs.  Behavioural UX KPIs measure what

UX KPIs and PULSE Metrics Read More »

Usability Testing with Visually Impaired Users

According to Jacob Neilson “Usability is a quality attribute that assesses how easy user interfaces are to use. The word “usability” also refers to methods for improving ease-of-use during the design process. “. But what about when you are testing a visually impaired user? How do you accommodate them? What are the challenges that you encounter when conducting testing with people with disabilities; how do you over come them?

Usability Testing with Visually Impaired Users Read More »