Design Critique: Google Voice – Text Messaging



During my time supporting a US defense project, I found myself more privy to my privacy needs and started using a Google Voice number as an alternate to my real number for calls, texting and online usage.

Google Voice gives you a phone number for calling, text messaging, and voicemail. It works on smartphones and computers and syncs across your devices so you can use the app in the office, at home, or on the go.

Google provided a major update to its Google Voice App interface last year along with another Material Design update for the app last week. However, there are still a number of UX design opportunities for this App.



Visibility: Separate Tabs for Main features

On opening the application, there are four separate tabs that lead to Google Voice’s main features: Calls, Contacts, Messages, and Voicemail. Users can immediately locate the features using proper signifiers as shown below. Further, one can easily locate the Hamburger Menu on the top left, Compose Message icon on the bottom right and the Search filter on top. During a text conversation, it also improves the visibility of the message sender by taking advantage of the mapping principle. The conversation text from a user (sender) is represented using grey color while as in this image below blue is used here for others which helps distinguish the messages.

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Design Critique: MYmta (iPhone app)

Source: Introduction The MYmta iPhone app is a travel app designed to provide relevant information related to New York City’s many public transit options: subways, buses, LIRR and Metro-North rail services, and the Access-A-Ride program. The app allows for real-time scheduling and service changes, as well as personalized settings and trip planning, and station …

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Design Critique: Lyft (iOS App)

Introduction: Lyft is a transportation company that provides users with online ride-hailing services through a mobile application. The application matches on-demand riders with drivers and also allows payments through the app. Lyft operates in approximately 300 U.S. cities and provides over 1 million riders per day. Critique 1: Home Screen When opening the Lyft app, …

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Design Critique : Steam ( on PC app)

Introduction:  Steam is an international digital distribution platform which allow users to purchase and play PC video games. Steam help users install and update their games and provides community features such as friend lists and groups, video streaming and video sharing. It also provide cloud-saving function so that users can load their game process in …

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Design Critique: Sephora Skincare & Beauty App

Introduction Sephora is a multinational online and in-store makeup, skincare, fragrance, and beauty services, retailer. Upon opening the Sephora mobile application, a user is presented with options to either view latest skincare and beauty deals, to begin shopping or exploring products, to receive product recommendations, to search for specific products, or to navigate for additional features. …

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Design Critique: Notes (iPhone App)

The iOS built-in Notes app empowers users’ note taking capability by providing seamless synchronization feature, supporting multimedia input/insert, and even integrating the sketch feature to simulate the analog note-taking experience. This article would critique the Notes App based on some usability factors mentioned by Don Norman’s book- The Design of Everyday Things. 1.Sketch directly in …

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Design Critique: Uncharted 4 Traversal

“Uncharted 4: A Thief’s End” is one of seven games of the Uncharted series, which is an action-adventure third-person shooter platform video game created and developed by Naughty Dog. This critique takes a closer look at how Uncharted 4 makes use of Don Normans Design Principles and uses them to lead the player through the game, specifically one of …

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