I interned at Guggenheim Museum interactive department in 2017 summer. During the internship period, one of my research topic was alt text and hyperlink best practices on museum websites.
According to Wikipedia, web accessibility refers to “the inclusive practice of removing barriers that prevent interaction with, or access to websites, by people with disabilities.” When sites are correctly designed, developed and edited, all users are supposed to have equal access to information and functionality.… Continue Reading »
This blog is part of the series Usability in the Real World: Ethics in Usability Research
Abstract: While there are many cases for a ‘unified code’, the information science and technology industry hardly has centralized ethics codes. There are two, significant explanations that intend to offer the possibilities for the absence of the so-called ‘unified code’.… Continue Reading »
Learning how to conduct respectable, ethical research is crucial skill for any aspiring usability expert. Ethics, defined by D. Resnik at the National Institute of Environmental Health Science, is “norms for conduct that distinguish between acceptable and unacceptable behavior. The foundation for clean ethical research are the principles of honesty and integrity”. The UXPA Code of Conduct for User Experience Professionals states, “be honest with everyone, act with Integrity, do no harm and if possible provide benefits,.” These principles should not only be applied to usability participants, but should also extend to the clients as well.… Continue Reading »
Image from accesibilidadweb.com
Usability and Accessibility had similarities and differences. However, when focusing on improving websites for those with specific needs it ultimately helps everyone. Unfortunately, most Usability Evaluations focus on the “average user” as the target use but when a user with a disability becomes the target user Usability will be improved for all.… Continue Reading »
According to WHO, about 15% of the world’s population lives with some form of disability, of whom 2-4% experience significant difficulties in functioning. When a product is being created, the usability and accessibility for all potential users are important. However, most products are needed by not only abled people but also disabled people, that is why the accessibility should be brought to a high priority when designing the product.… Continue Reading »
There are ranges of evaluation methods that assist developers or designers to create usable and pleasant electronic products, services, or environments for the target audience, including older and disabled people. However, to build a product, service or environment for older and disabled people, the criteria of evaluation may be different because they may have specific needs and require different assistance.… Continue Reading »
Example of the BrainPort V100 in use.
So, what’s the problem?
The rapid development of technology has surpassed what was only fantasy 20 years ago, with technological innovation improving more rapidly than accessibility is progressing. Tech companies boast imaginative products and services, but only for those who look, act, and represent the societal “norm.” So, instead of treating accessibility as a secondhand add-on, tech companies should be brave and change cultures in order to focus on accessibility.
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If you paid any attention to video game news in the past year, you will have no doubt heard volumes about the Star Wars Battlefront 2 Loot Box controversy. In essence, the publisher of the game, Electronic Arts, utilized a micro-transaction model in the game’s multiplayer. This was widely frowned upon due to exploitative way in which it was implemented.… Continue Reading »
Image credit: KnowYourMeme.com
Ignorance is not bliss
There’s an old saying you might have heard. It goes something like this: “fool me once, shame on you; fool me twice, shame on me.” Usually, this is said after a series of betrayals by a friend, a family member, or a loved one. But could it reach into UX research as well?… Continue Reading »