Ideas & Issues

What’s going on in the world that informs the practice of designing information experiences? Posts in this category tackle new, exciting, controversial, or otherwise noteworthy ideas or issues and discuss their relevance to the field.

Skeuomorphism And Crime: A Historical Perspective On Reactionary Design

Between late 2012, when Jony Ive replaced Scott Forstall as the lead of Human Interface at Apple, and the release of iOS 7 at the end of 2013, there was an explosion of writing online about what these developments meant for the design powerhouse and, as a consequence, for the future of product and software design …

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Let’s Get Personal: Personalization & UX

Personalization was pioneered by Amazon when it introduced its book recommendation system (essentially a precursor of predictive analytics) in the late ’90s. Based on book purchasing history, a user was shown related book titles. Jakob Nielsen of the Nielsen Norman Group championed the book recommendation system as a success–users did not have to do anything, the system …

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“Is Design Metrically Opposed?”: Balancing Quantitative & Qualitative Metrics

Last week I was fortunate enough to attend the 16th annual IA Summit in Minneapolis, MN. According to its homepage, the IA Summit is “the world’s most prestigious gathering of information architects, user experience designers, content strategists, and all those who work to create and manage information spaces.” The conference was nothing short of amazing–it …

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What could be UX for “Isomorphic application” in future?

In the last year, many significant events influenced the world of front-end web development. I felt two of them look important than the others. The first event is, without doubt, the completion of HTML5 standard. My pick for the second significant event is related to ReactJS from Facebook. In terms of isomorphic web apps, ReactJS …

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The IoT, Beacons, and Creating a Seamless Information Experience

With the “Internet of Things” (IoT) on the rise, we can now tangibly conceptualize our information spaces like never before: digital and physical lines have become blurred. The IoT makes this a plausible reality by having constant internet interconnectivity embedded in everyday objects. According to the Oxford Dictionaries, the IoT is defined as: “The interconnection …

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Service Experience Design

Service design incorporates a lot of disciplines, including consumer research, interaction design, product design, industrial design, marketing, and even corporate strategy. It sounds a lot like UX design, but it’s not quite the same thing: UX may be built on the concepts of experience and context, but it’s primarily about creating products and apps. Service …

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