Data-driven design sounds pretty self-explanatory on the surface: collecting data about activities of users on a website and making key design decisions based on the insights garnered from these numbers. Using this data from web analytics to make design decisions can be a cheaper, automated, and potentially quicker way to know what users want. Or is it?… Continue Reading »
When it comes to online experiences, the technology for creating information experiences is often more advanced than the technology designed to document and capture them. But art collective (kind of?) Rhizome has a new tool for capturing online experiences—particularly social media interactions. The goal here is to create a contextual archive that is more like the original experience.… Continue Reading »
How could the methods, values, and attitudes of UX and usability research be applied in thinking about library public services—experiences which may or may not involve interacting with a digital interface?
Many point out that librarians already test user experience. Assessment of library use, and even experience in particular, is an established feature of reference and instruction.… Continue Reading »
Kanban refers a display board for embodying and controlling repetitive workflow. It was invented in the 1950s in Toyota by Taichi Ohno to support the methodology of delivering the product to customers just in time (JIT), neither sooner nor later. Due to its many benefits, including the flexible plant system as well as the notion of mistake-proof (Poka-Yoke) and optimized system flow, this production system was implemented in the US and later recognized as one of the methods of a user experience strategy called ‘LeanUX’.… Continue Reading »
Repo? Forking? Pushing? Pull request? Merged?
We’ve all heard about Github, but unless you are a programmer, you probably don’t understand exactly what it is nor how it works. In simple terms, Github is a code sharing and publishing service that allows versioning, collaboration, access control, task management, wikis, bug reporting, and feature requests.… Continue Reading »
After several weeks of presentations and learning about usability this semester, I decided I wanted to know more about eye tracking. Obviously, the name indicates what eye tracking is, studying questions like: Where does the eye go first? What does it look at the longest? What does it ignore? etc. But I wanted to learn more about how exactly eye tracking worked, since it’s not a method being used in class.… Continue Reading »
In his 2013 Medium article, Kevin Ashton wrote, “Social media is not a bullhorn for broadcast but a coffee shop for conversation.” He goes on to outline how he has used social listening to better inform the design of different products to create a beautiful user experience:
… Continue Reading »
“User-generated reviews are the best possible way to understand how customers use products… Negative reviews are even more valuable than positive ones.
When most people think of usability testing, they tend to think of lab settings, where individuals seated at computers are following task, and being monitored by usability practitioners. However, not all usability testing take place in lab settings, at least not anymore. There are a number of testing methods being utilized by evaluators in the Usability community today.… Continue Reading »
Educational Technology is currently a buzzword, and many startups have developed around ideas about how to use technology to better the educational landscape.
One idea that has rapidly gained traction is online learning. From Coursera to Code Academy to taking university classes online, there are many ways to try and learn a new skill from the comfort of your home.… Continue Reading »