Optimize website content comprehension for a New York City environmental nonprofit
Our team of three UX researchers and designers spent 8 weeks to evaluate the new website for our client – Big Reuse, and proposed solutions for improvements.
Tag: evaluation story
Grassroots Grocery Usability Study
Our Client Grassroots Grocery is a New York-based grassroots volunteer organization with the goal of providing nutritious food for their neighbors in need. With a strong emphasis on working as a community, Grassroots Grocery offers four main categories of volunteering: joining a Produce Party, group volunteering, volunteering your talent, and filling local Grassroots Grocery-affiliated community …
Professors, Students, History-Buffs Teach Us How to Improve Usability on the Norman Sicily Project Website
We conduct seven remote moderated usability tests with the audiences that are the most targeted users of the Norman Sicily Project website: Scholars, Students, and people with a personal interest in the subject. We carefully matched user goals with pages of the site and found that there is room for significant improvements to usability on important pages to the site. All issues found relate to overall navigation and special site features.
Furthering A Holistic Content Strategy at The Henry Ford: Blending Website and Social Media Data Sources
Through careful planning and structured processes, our team pioneered a way forward for future THF analysts to better monitor the overall social network channels that are converting on their website. By the end of this project, we delivered a series of actionable recommendations and considerations for future data tracking and relevant research.
Usability Evaluation for The Friends of Crocheron & John Golden Park
About This usability evaluation was conducted by a team of 5 graduate students in a Usability Theory and Practice course at Pratt Institute during the Spring 2022 semester. Our client, the Friends of Crocheron & John Golden Park is a non-profit organization whose mission is to provide stewardship over Crocheron & John Golden Park in …
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Understanding Search in the Smithsonian Learning Lab
Faced with the increasing number of users and user-created interactive experiences on the platform, the Smithsonian Learning Lab wants to understand how users interact with the platform’s primary feature: search.
Flux Factory: A Story of Usability Testing Study
THE PROBLEM Our client: Nat Roe (executive director @ Flux Factory) Who we are: a group of 5 graduate students attending an usability course at Pratt Institute. Problem: choosing which area of Flux Factory’s website to test out. Flux Factory is a mainly not-for-profit arts organization (see Figure 1) aimed at providing emerging artists with …
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Evaluation Story: Mural Map of Canada
The Project This semester, our team executed a remote moderated user testing study to evaluate any obstacles and design challenges confronting mobile users of Mural Routes’ Mural Map of Canada. In all, our study involved six participants who were new to Mural Routes, to best understand the site from the perspective of novice users. Duration …
Evaluation Story: Monterey Bay Aquarium
Introduction Monterey Bay Aquarium is an educational and environmental organization located in Monterey, California. While the aquarium is currently closed to visitors due to the pandemic, they have a number of cameras livestreaming certain exhibits to anyone around the world. The livecams are free and open to the public. The aquarium approached the Center for …
Evaluation Story: Mission Electric Website
A team of 4 graduate students of experience design at Pratt conducted 8 moderated user tests to help improve a new website created by their client, Empire Clean Cities.