Design Critique: Relay Delivery App (rider side)

relay app logo

Relay is an independent courier company who contracts directly with restaurants, liquor stores, among others. They manage all the delivery system for the restaurant through an app, and having the riders available all over the areas of operation. Thus, the riders can pick up the food and delivery it as soon as possible. Relay operates …

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Usability Evaluation for The Friends of Crocheron & John Golden Park

About This usability evaluation was conducted by a team of 5 graduate students in a Usability Theory and Practice course at Pratt Institute during the Spring 2022 semester. Our client, the Friends of Crocheron & John Golden Park is a non-profit organization whose mission is to provide stewardship over Crocheron & John Golden Park in …

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Flux Factory: A Story of Usability Testing Study

THE PROBLEM Our client: Nat Roe (executive director @ Flux Factory) Who we are: a group of 5 graduate students attending an usability course at Pratt Institute. Problem: choosing which area of Flux Factory’s website to test out. Flux Factory is a mainly not-for-profit arts organization (see Figure 1) aimed at providing emerging artists with …

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The Henry Ford Digital Collections Website

Evaluation Report On March 17th 2021, my team met within Dr. Elena Villaespesa’s Usability Theory and Practice course Met with Ellice Engdahl and Filomena Napolitano, the digital collections and content manager and the digital marketing manager at The Henry Ford Museum. My team was composed of three Pratt Institute, School of Information Students: Yifan Wang, …

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Evaluation Story:Urban Outreach Center NYC

Introduction The Urban Outreach Center (UOC) is a non-profit community organization focused on connecting homeless and low-income New Yorkers in East Harlem and the Upper West Side with food and other critical supplies. The UOC helps “nearly 50,000 vulnerable New Yorkers each year to move with dignity out of homelessness and food insecurity toward self-sufficiency.” …

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Evaluation Story: Urban Outreach Center(UOC)

Project Summary Our team, 5 graduate students at Pratt, conducted 10 remote moderated user tests to help improve Urban Outreach Center (UOC) website experience and usability. Duration March-May Team: Zhuolan Zhang – MS Information Experience Design, Pratt Institute Orville Mo-He – MS Information Experience Design, Pratt Institute Monica Hersher – MS Data Visualization Design, Pratt …

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Usability Study: Cooper Hewitt API

Cooper Hewitt API Introduction

Project Overview This usability study was conducted in collaboration with the Cooper Hewitt, Smithsonian Design museum to evaluate the current user experience of the Cooper Hewitt API. Our client at the Cooper Hewitt Museum wished to evaluate three stages of the user experience: API onboarding, API usage, and usage of response data. Our findings and …

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Design Critique: Google Meet

Google Meet is a digital video conferencing application that allows users to join and/or host meetings from remote locations. While steadily gaining popularity over the years, digital conferencing platforms such as this became a standard and daily practice for businesses and education alike when the Covid-19 pandemic began to sweep across the United States. Almost …

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Evaluation Story: Barnard Digital Collections

THE CHALLENGE I was part of an ambitious project to evaluate the desktop version of the Barnard Digital Collections website (based on user research), address critical issues, and provide recommendations to solve them. THE CLIENT – A POOL OF ARCHIVAL MATERIALS Created in 2014, the Barnard Digital Collections features materials from the Barnard Archives and Special …

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