Issues Evident in Contemporary Internet & Social Media Research

This blog is part of the series Usability in the Real World: Ethics in Usability Research

Abstract: While there are many cases for a ‘unified code’, the information science and technology industry hardly has centralized ethics codes. There are two, significant explanations that intend to offer the possibilities for the absence of the so-called ‘unified code’.Continue Reading »

Retail’s Getting Details: New Data Collection Tools Offer Retailers Insights into the Usability of Their Brick-And-Mortar Stores

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source: DADI+

Usability testing, fundamentally, seeks to understand the ease with which a user can find what he or she is looking for in a particular environment. The retail industry has always had a unique interest in understanding the usability of its environments as customer confusion and frustration can quickly translate to lost sales. While a variety of tools have been available to retailers who wish to test and improve upon the usability of their online environments, retailers who would like to better understand the usability of their offline (brick-and mortar) environments have had very limited options. … Continue Reading »