The Council is a conversational experience where users bring a dilemma they keep returning to, and meet it through the eyes of philosophical character(s).
The Council: A Place to Think Out Loud and Hear Something Unexpected Read More »
Project Overview Client: NYC Department of Consumer and Worker Protection (DCWP) Focus: Home Improvement License Portal This project aims to enhance the online experience for individuals applying for or renewing a DCWP Home Improvement License. The current process presents usability challenges that can lead to confusion and delays for applicants. Through user-centered research and design, the project
A Streamlined Path to Licensing Read More »
This blog post serves to systematically evaluate and analyze StoryGraph, an independent, black woman-owned reading platform alternative to Amazon’s Goodreads.
Design Critique: StoryGraph – Beats Goodreads, but could be better? Read More »