Project Overview: This project was a team effort as part of the “Advanced Usability and UX Evaluation” coursework at Pratt Institute. We worked with Pratt Institute over the course of 1.5 months to conduct an eye tracking study on the redesigned pratt.edu mobile website. Based on our key findings, we came up with several recommendations […]
The Bay Ridge Center, a non-profit community organization providing support for older residents of southeast Brooklyn, wanted to test the usability of its newly-redesigned website, with a particular focus on its user-friendliness for seniors. After conducting a series of moderated remote user tests with a sample of older participants, we determined that while the website covers an impressive amount of information on a range of services, there were some findability issues that impacted accessibility.
Connecting seniors to vital resources through the Bay Ridge Center website Read More »
Through careful planning and structured processes, our team pioneered a way forward for future THF analysts to better monitor the overall social network channels that are converting on their website. By the end of this project, we delivered a series of actionable recommendations and considerations for future data tracking and relevant research.
Background Team (2 teams) Methods (Observation, Interview, Dairy Study, Workshop) Findings Recommendations Conclusion and Next Steps Background NYC DDC (the Department of Design and Construction), is the city’s primary capital construction project manager, builds many of the civic facilities New Yorkers use every day. They also offer communities with new or renovated structures such as
Creating an Accessible and Engaging Experience for NYC DDC Read More »
Team- Anamika Menon, Cathy Hu, Jun Hou Kok Potential For A New Product- Design and Construction (DDC) of the City of New York, the city’s primary construction project manager is looking for a more effective way to relay communications when it comes to constructions projects on the streets of New York. On a previous note,
Leveraging Ethnographic Research Methods to Help Our Client Understand What NYC Residents and Visitors Expect/Want/Need to Know About Construction Background- Who is the DDC Anyway? As the City’s primary capital construction project manager, DDC builds many of the civic facilities New Yorkers use every day. They provide communities with new or renovated structures such as
The Girl Scout of Greater New York (GSGNY) website was in need of a redesign that would better cater to its most important audiences. Our team researched volunteer needs and how to create a streamlined information architecture for key website audiences. We created a new medium-fidelity prototype website for the organization. The redesigned site is much easier to navigate and use, and volunteers can now accomplish a very relevant on the site: find a volunteer-based event and apply for it.
Creating a Clear and Accessible Online Experience for Girl Scout Volunteers Read More »
Introduction This project was completed as a part of the Usability Theory and Practices class at Pratt. The aim was to analyse the website of the Norman Sicily project and understand any gaps in the usability of the same. The Norman Sicily Project’s website is currently in a prototype mode and was created jointly by
Redefining the information organisation of the Norman Sicily website Read More »
The Girl Scouts of Greater New York (GSGNY) provides girls across New York City opportunities to build skills and make friends as part of the nationwide Girl Scouts organization. Core to fulfilling their mission and gaining new members is ensuring that the caregivers of potential and current members find what they need on their website. This case study presents a project to redesign the GSGNY website to meet those needs and includes high-fidelity prototypes and key findings for content, layout, and navigation structure.
Creating a More Intuitive Girl Scouts Experience for Caregivers Read More »
The Problem Girlscoutsnyc.org is the official website of the Girl Scouts of the USA’s New York troop. We were assigned to redesign this website by Professor MacDonald most probably due to its confusing design. For this project, I first started off in a three-person team consisting of two IXD graduate students, and myself, a Pratt
Redesigning Girlscoutsnyc.org Based on Users’ Needs Read More »