Evaluation Story: Testing Engagement for the Innocence Project

In fall 2019, as part of our final project for Usability Theory and Practice, I and three others carried out user testing for the Innocence Project, a nonprofit which seeks to free wrongly convicted criminals through DNA testing and advance criminal justice reform. Our evaluation used in-person user testing, resulting in a detailed report and […]

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Evaluation Story: Pratt Digital Asset Management System

In the Fall of 2019, five usability researchers worked with administrative staff in the Communications and Marketing department at Pratt Institute as staff prepared to roll out a digital asset management system to the broader Pratt community. Our clients were David Frisco, Director of Creative Services, Erica Dagley Galea, Project Manager, and a small team

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Evaluation Story: Pratt Institute Library website

This usability test evaluated the Pratt Library website to assess the design overhaul that occurred last semester.    Our client was Nicholas Dease, a librarian at Pratt Library, as well as the head of technology and website design and implementation.  Particular emphasis was put on attributes that were requested by the client (attributes described below). 

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Pratt Library’s Website: The Evaluation Story

The Beginning Working with our client Nicholas Dease from the Pratt Library was an absolute pleasure. From our first interaction to our last he always gave great constructive feedback. He knew exactly what he was looking for and was available whenever we needed feedback or had questions about specific details concerning our Usability Test. Nicholas

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What is an elephant? People, Psychology, and UX Design

There is a famous story about an elephant, a king, and six men, that Dr. Susan Weinschenk, who is an expert in cognitive and psychology, uses as a metaphor to explain the concept of psychology of usability. The following blog analyses the concept following the article “The Psychologist’s View of UX Design,” written by Dr.

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Creating an ethical usability study

Overview Ethical methods and procedures are critical when conducting research of any kind, and usability is no exception.  Processes regarding ethical treatment of study participants’ well-being and privacy have been well documented in a variety of fields including healthcare, pharmaceuticals, and other scientific endeavors.  It is within the past decades that these ideals have been

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