For our group project in Information Architecture and Interaction Design, Chris Orellana, Yilan Ye, and I chose to focus on a hypothetical redesign of NYC311, a government website which provides NYC residents with city services and information (actual site: https://portal.311.nyc.gov/). During the semester, we went through a thorough design process, from user research to wireframes […]
Design Story: NYC311 Read More »
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Protected: NYC.Gov Job Finding Page Redesign Read More »
With an easy-to-use mobile app for participants and a website for data analysis, Indeemo tried to create a more efficient and effective user experience for both parties involved.
Indeemo – A Tool for Conducting Diary Studies Read More »
Creating good design solutions for a complex problem can be difficult for any designer alone. But today, designers are used to working collaboratively in large groups. Some designers work in bigger cross-functional groups for purposes like brainstorming, user research and design critiques while others work in smaller ones for purposes like wireframing, prototyping and front-end
The Yin to your Yang: Gen-Synth Pair Design Read More »
Contextual inquiry is a semi-structured field interview method conducted to obtain information about the context of use of any service or product. The participants are interviewed one at a time in their natural environment, while they perform their daily tasks to show how they use the product or service. As the users are interviewed in
Contextual Inquiry – Understanding your users in their environment Read More »
Introduction Since my first day at Pratt Manhattan Center, I’ve became a heavy user of the MicroMarket in our building. The market locates on the 7th floor of Pratt Manhattan Center , aiming to provide Pratt students with fresh snacks and beverages with self-checkout technology. By linking technology to users’ everyday activities, the MicroMarket has
Design Critique: PMC MicroMarket(7 Th. Floor) Read More »
While people using chunking strategy based on “context” to percept information, reading not-interested content can be painful for a user. For those who have a visual deficiency and for those who have a reading disorder or language barrier, it would be quite challenging to understand how to interact with a site if the navigation and
Introduction UX designers play an essential role in a team. We confront a situation that developers control the universe. How can we transition their developer-centered approach design to a user-centered approach? How can UX designers better communicate and express UX concepts? Games can teach us UX concepts that improve productivity, taking the UX concept –
Understanding UX Concepts by Games Read More »
Introduction Participatory Design, also known as co-design or co-operative design is a creative approach that attempts to actively involve the stakeholders and end-users in the design process to ensure that the eventual solution meets their needs and is usable. In cases where the users feel that the products they use force them to adapt to
Participatory Design: What makes it so useful? Read More »
I heard about the technique of using origami, the Japanese art of paper folding, for design thinking from Daniel Stillman, who is the author of the book The 30 Second Elephant and The Paper Airplane Experiment. I attended one of his workshops on facilitating a workshop at a meetup event hosted by DesignSprint NYC. Nowadays
Using Origami As A Tool For Design Thinking Read More »