Usability Testing

Usability Testing Case Study

Improve the homepage navigation experience of the WebMD Health Services mobile app. Team: Jasmine Chen, Aayushi Bharadwaj, Shriya Chipde, Shayla Prabhu Singh Timeline: 7 weeks Tools: Figma, Panelfox Role: UX Design, UX Research, Usability Testing Background Our client, the WebMD Health Services (WebMDHS), a subsidiary of the WebMD family of companies, has been a leader

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Case Study Title: Improving Patient-Caregiver Communication for Healthcare Management: ERbuddy Application Design

Improving Patient-Caregiver Communication for Healthcare Management: ERbuddy Application Design

Team: Timeline: February – May, 2025 Client: ERbuddy, Inc. A Shared Vision for Better Care Project Overview Born in New York City, ERbuddy set out to transform how patients and caregivers communicate. Recognizing the challenges faced by elderly patients and their families in managing care and staying informed, the app was designed with real people

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How We Revamped IDbGLAM’s Explore Section to Achieve 92% User Approval and Unlock Potential Revenue Streams

Our Client IDbGLAM – International Database of Galleries | Libraries | Archives | Museums Duration Oct ’24 to Dec ’24 (6 weeks) My Role UX Researcher My Responsibilities Recruited participants; Moderated user tests’ Developed research methodologies; Analyzed and synthesized data; Created user test reports; Facilitated client meetings Tools Zoom, Notion, Figma, GSuite Team Members Merlyn

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Design Critique: Midjourney Prompt Helper (Personal Design Project)

Introducion Midjourney prompt helper is a platform that integrates gallery and generates prompt words. Brilliant reproduction of the current rich AI-generated images, making it easier to create your own unique AI images. As a design student, I often use AI-generated image tools like Midjourney in my daily design work. They are very useful and interesting,

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Pre-launch Usability Testing for A-Z Databases

Database for Databases This study aimed to test the site’s effectiveness in making information easy to find and discover by new users, facilitating simple user interactions, and providing a satisfactory experience for students. What’s the purpose of this website? We tried to answer this question using the insights we gathered and the designs we recommended

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Spice it Up! Revamping the Cooper Union Library Website.

Targeting and unfolding commonly occurred student pain points by revamping the Cooper Union Library website. Role UX ResearcherUX Designer Team Minh NguyenChu Yuan ChiuQiaochu ZhangPujan ThakerShikha Mehta Duration 6 weeks(03/20 – 04/29) Tools Figma, Google Meets, Google Slides, Google Form, Tableau. Before we get started, here are some quick notes! Our Clients Lisa, Dale, and

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